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Phoenix Reduces Their Models

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Ron Dittmer

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Phoenix Reduces Their Models
« on: September 29, 2021, 08:27:11 am »
I just noticed that Phoenix dropped models 2350 and 2551.  They were the most popular models not so long ago.  I guess adding the extra foot in creating models 2351 and 2552 has been most successful.

I am partial to model 2350 because we've owned one for 14 years and counting.  I've always appreciated having an unmodified 158" wheel base chassis, keeping it all Ford-standard.  Oh well.  That's progress.

Another 6 years and we will own a classic.  :)

« Last Edit: September 29, 2021, 08:32:58 am by Ron Dittmer »
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Joseph

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Re: Phoenix Reduces Their Models
« Reply #1 on: September 29, 2021, 09:45:11 am »
Ron. I wouldnít have thought the 2350 would be gone. The 2551 doesnít surprise me though but who knows , another 6 years and the 2351 and 2552 or other models could be dropped. Or PC itself could be gone. One never knows.

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rvrunner

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Re: Phoenix Reduces Their Models
« Reply #2 on: September 29, 2021, 11:30:25 am »
Phoenix will no longer make any models without a slide.

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Joseph

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Re: Phoenix Reduces Their Models
« Reply #3 on: September 29, 2021, 12:56:40 pm »
RVrunner, canít say Iím surprised now that they no longer sell factory direct. The majority of buyers want a slide so itís a gamble sending out units to lots without.

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donc13

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Re: Phoenix Reduces Their Models
« Reply #4 on: September 29, 2021, 03:46:11 pm »
I am surprised at dropping the 2551, it used to be their most popular model.  The 1 foot shorter wheelbase than the 2552 makes it a bit easier to maneuver on sharp corners.

OH well, things change, we love our 2551 and see no real advantages to a 2552, but then, we're not looking for a new RV anyway.
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Joseph

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Re: Phoenix Reduces Their Models
« Reply #5 on: September 29, 2021, 05:02:07 pm »
Don, does the 2551 have the euro recliner? Iím wondering what the price difference is between the two models. Could be itís not enough that most just go for the 2552. I bought used so itís what was out there at the time but I will say we use the Euro chair all the time. Other than that I doubt Iíd notice the 1 less foot.

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donc13

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Re: Phoenix Reduces Their Models
« Reply #6 on: September 29, 2021, 05:19:46 pm »
Don, does the 2551 have the euro recliner? Iím wondering what the price difference is between the two models. Could be itís not enough that most just go for the 2552. I bought used so itís what was out there at the time but I will say we use the Euro chair all the time. Other than that I doubt Iíd notice the 1 less foot.

The swivel chair behind the passenger seat... No.   The recliner sofa-bed, yes.

The other thing the 2552 has is a pantry between the refrigerator and the sofa.  The 2551 doesn't have one.

We turned the "shirt closets" at the foot of the twin beds into our pantry on one side and storage on the other by adding shelf mounting rails in those closets and a couple of shelves in each.
« Last Edit: September 29, 2021, 05:24:53 pm by donc13 »
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mikeh

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Re: Phoenix Reduces Their Models
« Reply #7 on: October 01, 2021, 05:58:20 pm »
Believe it or not, I suspect that the existence of the pantry may be the difference.

I picked up my unit at Phoenix today--it's been in the shop the past couple of days letting them repair a little glitch with my slide out.  I mentioned to Keith that I noticed they had dropped a couple of models.  He said that both the 2350 and 2551 had dropped off in sales, and that with the extra foot people could get the pantry which they seemed to prefer.  The two 2351 models and the 2552 were the most popular to the point that it didn't make sense to continue the shorter units.

Of course, there have been a consistent re-vamp of PC models over the years, so as Joseph commented--there will undoubtedly be additional changes in the next few years.

One observation, their storage area is crammed with new bare chassis--both Transits and 450s.  Didn't count them, but many more than I've ever seen on previous visits.  Looks like business is good!

Mike

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rvrunner

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Re: Phoenix Reduces Their Models
« Reply #8 on: October 01, 2021, 07:31:55 pm »
Did your little glitch require the slide to be removed?

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mikeh

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Re: Phoenix Reduces Their Models
« Reply #9 on: October 01, 2021, 09:36:52 pm »
Did your little glitch require the slide to be removed?
Yes it did.  I have had the occasional "pop" noise on the front side of the slide when extending or retracting for quite a while, but the slide always moved smoothly and evenly in and out all the way and shut down automatically as it was supposed to.  Visual inspection of the tracks and anything else I could see looked fine.

On a trip this summer, however, it suddenly would not extend.  The motors ran, the rear top and bottom would start to move outward, and the top of the front would attempt to move---but the bottom in front was locked solid.  I tried some significant force but it didn't help, and since the slide was fully retracted I decided to leave well enough alone until I could get some service.  I still do a lot of my own stuff, but pulling that slide was more than I thought I wanted to tackle.

Phoenix service was booked solid until late September, but I didn't know a service that I would trust more so I waited.  They took a couple of days to pull the slide and replace both front and rear drives.  They also reinforced the rear wall that braces the slide to ensure that no flex was contributing to the problem.  That is my personal opinion--that the periodic "pop" I was getting was due to a little excess play that was allowing the slide gear to slip on the rack teeth (just my guess though).  In any case, all seems well now.

Mike


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rvrunner

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Re: Phoenix Reduces Their Models
« Reply #10 on: October 02, 2021, 06:22:16 am »
I will tart a new topic on this.

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Ron Dittmer

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Re: Phoenix Reduces Their Models
« Reply #11 on: October 02, 2021, 09:29:40 am »
The consumer must work through the dealer network, no longer directly with the factory in buying a PC.  People can order a PC to get the color they want, but as of late, it ends there.  I wonder if people can still order a PC without a slide out.  If not, that would be a big "downer" for me.

Throughout Phoenix's history, one very big reason to consider a PC for many people, was the ability to make reasonable deviations.  I hear since COVID struck, deviations are no longer offered.  I hope post-COVID, Phoenix will reinstate deviations.  That was very influential in buying our PC back in 2007, and it was always a point I made to other prospective buyers.  I am now more limited with my recommendations to consider a PC.

I do understand the logic at this time.  If Phoenix sells every fully optioned PC and can't make them fast enough, why offer deviations?  But every industry goes through it's cycles.  When the demand cycles downward, that is typically when incentives are offered....maybe that will include reasonable deviations again.
« Last Edit: October 02, 2021, 09:37:40 am by Ron Dittmer »
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Joseph

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Re: Phoenix Reduces Their Models
« Reply #12 on: October 02, 2021, 10:04:17 am »
Ron, even being a downer thereís an easy work around. Just donít use the slide if your worried about it failing.  Thereís no weight issue and having the slide in does not take away from the rigs use. One of my friends would  always special orders cars with no ac because of his asthma. Said it was a waste of money because he couldnít use it. It took me years to get him to stop that, just donít use it and keep the resale value and ease of selling as well.

Iím betting offering deviations other than paint slows the assembly line considerably. So like you mentioned with the business cycles of the industry, once it slows again they very well open up to mods. 
« Last Edit: October 02, 2021, 10:08:40 am by Joseph »

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Ron Dittmer

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Re: Phoenix Reduces Their Models
« Reply #13 on: October 02, 2021, 10:30:10 am »
Joseph,

It's more than just the use of the slide out and the negative points associated with it's use.  People like me.....

- want a dinette instead of a couch
- don't want a huge box inside the house
- want a lot more upper cabinet storage
- don't want to carry an extra 500 pounds
- want a more solid house structure
- want the roof stronger to better support the a/c unit
- don't want the extra source for road noise and air leakage
- don't want to pay the extra ~$5000 for something that detracts from our RVing experience.

On this past trip, our E350 chassis died while driving on Interstate 90 which required a tow.  I have skid wheels on the rear hitch.  While being carefully pulled up the tow truck ramp, at one point the rear axle slowly lowered away from the chassis, though never got suspended in the air.  This meant the weight slowly transferred to the PC-added frame extension and throughout the house.  Nothing went wrong, no strange noises, no split seams, no concerns.  But I wonder what would have happened if our PC had a massive slide out hole in the wall along with an extra 500 pounds in the worst possible place, amplifying the concern and condition.


The mechanical failure turned out to be the E350 fuel pump control module, a $150 part with an electrical connector on it, mounted on the frame between the fuel tank and engine.  This is the bad module and the carton of the new one.
« Last Edit: October 02, 2021, 12:49:55 pm by Ron Dittmer »
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rvrunner

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Re: Phoenix Reduces Their Models
« Reply #14 on: October 02, 2021, 11:29:33 am »
Our slide just went out for the third time in 3 years. The factory can't get us in until next year. We will live in our 2400 for 4 months this winter with no slide. That means no walk around sofa bed, wife will sleep kitty corner on partially extended sofa, I'll break down the dinette. That means we'll be making 2 beds every night, and carrying double bedding. We will lose our large living room which is one of the reasons we bought it. All we'll have is a narrow walkway to get from the front to the back. The walls to the slide will be inside the coach all the time giving us a claustrophobic feeling. We have 110,000 miles on the motorhome so selling it would mean a big loss. The PC is a beautiful motorhome with a beautiful interior but the good looks are deceiving. The service dept has treated me very
well but unfortunately they can't do miracles. For those of you who have the Liftco slide, you are lucky, they last a long time. I was told at the factory that they stopped offering non slide models, they can't get sofas that will fit.