We were just approved as Forum members yesterday, so are just getting acclimated to the routine. Each forum has its own personality so it does take a little time to get settled in.
Last week I sent in an inquiry using the PC website's Contact form and so far have not received a reply. So reading this topic does cause some concern. We currently own a 38' Class A, wanting to downsize; Phoenix Cruiser is the best we've seen so far, and we are hoping to visit this summer to see what PC is all about. Respect for and timely responses to current and potential customers is imperative to a successful business.
Not lecturing, just stating a true fact!
Hoping to hear back from them this week. Nice to be part of the Forum!! 
Hi DicknPat
Welcome to the forum. We are also new to the forum having bought our 2019 2552 in March. We downsized from a 37' Class A and haven't looked back - absolutely no regrets. PC was the top of our short list and it really seems to be a well built coach. We had to make a call to the factory after purchase as two of our speakers had no sound coming out of them. They were very responsive, talked my husband through trouble shooting and fixing (simply was a loose wire). I'd try giving them a call.