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Phoenix Cruiser Dealer Recommendations

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Art and Barbara

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Phoenix Cruiser Dealer Recommendations
« on: December 11, 2021, 06:35:25 pm »
As we find ourselves getting closer and closer to buying a Phoenix Cruiser, we are wondering if any of you who have ordered through the PC dealers would share your experiences with different dealers...ones you'd recommend and ones you would not recommend.  Thank you so much for your help!

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rjmevans

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #1 on: December 12, 2021, 05:32:49 pm »
I would staY away from campers inn based on buying a new 2351d from them.
rjmevans

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Woodchuck

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #2 on: December 12, 2021, 07:39:25 pm »
After owning 9 rv's over the years, half bought from dealers & half from owners I recommend: Don't buy from a dealer & expect them to service it in a timely manner or at all. Ok to buy from a dealer but don't expect to much. I learned long ago to buy rv's that had quality factory service as a back up. I bought our PC knowing that if I couldn't fix the problem, with tech help from PC, we would drive the 725 miles to Elk Hart. My best experiences have been buying from a previous owner. Experienced owners can be very helpful explaining the systems & where things are located. Experienced owners would have fixed most, if not all, problems with their unit. Of course, if buying new, that can't happen. Learn all you can about the floor plan you intend to buy. Watching utube PC videos & reading reviews will be a big help. Tina's video on the 2552 is very good.  Most dealerships have huge turnovers in sales. You will probably know more than the dealer sales person. If buying from a individual, be prepared to travel & have your money in order. Good used PC's don't stay on the market long. Winter is a good time buy. Great luck to you & enjoy the ride. :) Chuck
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rvrunner

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #3 on: December 12, 2021, 09:28:22 pm »
You can not get service at the Phoenix Cruiser factory in a timely manner. Last time I tried, appointments were 4 months out.

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Ron Dittmer

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #4 on: December 12, 2021, 09:54:56 pm »
Just adding a little bit when buying from a private party.

When it comes to "payment", it is very handy to do your own personal banking at a large nation-wide institution.  Find a branch close to the seller.  After making the "verbal" deal, drive together to that branch and take care of everything there.  This way the seller is very comfortable receiving such a large bank-issued check.
Ron (& Irene) Dittmer

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Art and Barbara

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #5 on: December 14, 2021, 10:38:57 am »
Thank you all so much for your posts.  And Chuck, we especially appreciated your comments regarding buying previously owned PCs.  We are definitely open to that. 

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danpaddles

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #6 on: December 18, 2021, 11:05:33 pm »

Roughly, where are you?  Some dealers are not nationwide.

-Dan

As we find ourselves getting closer and closer to buying a Phoenix Cruiser, we are wondering if any of you who have ordered through the PC dealers would share your experiences with different dealers...ones you'd recommend and ones you would not recommend.  Thank you so much for your help!
See you on the river!

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danpaddles

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #7 on: December 18, 2021, 11:14:46 pm »
Woodchuck-  you mentioned-  "Tina's video on the 2552 is very good."      I have not seen that.  Do you have a link? 

thanks!
See you on the river!

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JKSan

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #8 on: December 19, 2021, 08:53:58 am »
I purchased my 2021 2552 from Campers Inn in Clarksville, IN (650 miles from me).  They are a huge dealership and I felt pretty good about my deal and purchase from them.  Fortunately, I'm pretty handy and can tweak and fix most things myself.  My closest Campers Inn is fairly typical in that they display and sell mostly tow-behind travel trailers and fifth-wheel rigs.  I'm not sure I would be quite as comfortable with them - just an opinion. If you want to purchase a brand new unit, PC's dealership is Campers Inn.  Right now I think their inventory of Phoenix Cruisers is pretty slim.

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Art and Barbara

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #9 on: December 19, 2021, 11:59:13 am »
Roughly, where are you?  Some dealers are not nationwide.

-Dan

Dan, we are full-timers and so are fortunately pretty well positioned to go where we might need to go to buy a PC, new or used.  And according to the PC website, these are their current "factory outlets":  8 Campers Inn locations (in the eastern and southern parts of the U.S.), 6 La Mesa RV locations (in the West and Southwest), Midway RV in Grand Rapids, Michigan, and Rec Van in Fremont, California (although from what I can tell, most of the vehicles on their website are actually in other locations).

The current estimate on build orders is 8-10 months which also is a factor in what dealer we would choose.  We'd prefer to not pick up a new PC in the middle of winter in a state that can get severe winter weather.

--- Barbara and Art

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Woodchuck

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #10 on: December 19, 2021, 06:58:10 pm »
The video Tina did was at the big Florida RV Show. The video is on UTube. Chuck
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JKSan

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #11 on: December 20, 2021, 07:00:17 am »
The most recent video Tina did was a walk-thru of a 2022 model 2552.  The video was filmed at the Hershey, PA show this past fall.  It can be seen on YouTube.

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Art and Barbara

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #12 on: December 20, 2021, 11:18:31 am »
I believe this is the YouTube video that has been referenced that features Tina at the 2021 Hershey RV Show and her walk-through of a 2552: https://www.youtube.com/watch?v=3N-_E0RYnqg

--- Barbara and Art

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danpaddles

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Re: Phoenix Cruiser Dealer Recommendations
« Reply #13 on: December 21, 2021, 11:22:17 pm »
Thanks for the link, I could not find that on my own. 
See you on the river!