LIFETIME WARRANTY!!
In case this happens to you !
This is the second lock set , the first one came from the factory Phoenix Cruiser, Elkhart Indiana. Tri Mark dead bolt duel lock and duel keys. This set up is probably on 90 % of all Rv motor homes and if not all Phoenix Cruisers (check the write ups on YouTube). Well the original Tri Mark entrance door lock on my PC locked me in ,had to disassemble the lock to get outside , yes you can climb over the cab seats to get out , to say the least not a good situation when traveling and camping. Found out there was a flaw in the locking mechanisms part was made of pot metal that didn't hold up well,Tri Mark new about it so no questions asked sent out a new updated one ,made of steel ( a magnet verified it was steel ) . ALL WELL AND GOOD! for less than a year latter on a camping trip got locked out again had to disassemble the lock to get outside, this time noticed broken pieces of black plastic In the mechanisms, steel bolt will not slide to open, Now let me say minimal use no slamming shut, opening and closing normally , this happened. Called Tri Mark customer service No questions asked overnighted a 2nd lock set complete with keys , installed this one because it's easy to install the same lock because of hole size, paint pattern etc. And no cost to me.
LIFETIME WARRANTY, excellent customer service, great looking, sleek ,heavy duty, entrance door lock ,with piss poor engineering in the mechanisms.
Three strikes your out!!! Hoping for the best....
