spacing of screws on slide out facing

Catsaplenty, thank you for your kind reply, it sounds like you've paid your dues. All the reviews I read before I bought were very positive, I'll be more careful next time. I can see that the screws unevenly spaced are an eyesore. Good luck.

All the reviews I read before I bought were very positive....

HECK yeah!  We got our 2006 used (abused?)  October 2017.  We wanted new, but were very nervous about putting out that kind of money and not knowing if we liked it. So Mrs V found the model we wanted, but older. The plan was fix it up, see if we liked it, flip it and buy new. 

 The windshield repair put a delay on the idea of 'flipping' it before we got our new one. A blessing in disguise. We are gonna drive this one until it wont go... and it is such a proven design, it may outlast us. 

  Not sure how I prove I never told them to do this. Certainly it was NOT on the list I gave them.  They don't do a work order to be approved prior to their work. It was shown to me after the fact - too late to avoid it. 

 Perhaps rather than spend more money on an attorney (though I suspect that is part of PCs bet).

Appreciate everyone's input.  I will attempt to get off my soapbox.

THANK YOU for getting up 'on that soapbox'.  You ARE helping others here on the forum. 

You gave them a list?  It is NOT up to you to prove you didnt tell them... it is up to THEM to prove you requested it, or to supply an order from Schwintek that requires it.  You are in the right.

However, you are very right in thinking about PC's 'bet' about the mental stress of a lawyer and court case.  That is common.

I just got a $7K NEW motor put in my John Deere tractor under warranty. I bought it used, and figured the factory had no obligation to me.  LONG story short, it is from a defect that JD knows of, but wont issue a recall. Cheaper to HOPE the engines make it past the warranty period, so the customer cant get warranty on the motor. I lucked out... and found a forum that helped me out.  Had not found the forum, and found my warrantee was transferable,  I would have torn the motor apart and fixed it on my own dime and time. Link - https://www.greentractortalk.com/threads/1025r-engine-damage-air-cleaner-broke-off.186388/page-7  My posts start at #124.


FORUMS ROCK.  Wonder how long this one has. 

I may be missing something but my brain says those are trim boards screwed to the metal flange on the slide frame. All they do is make it look pretty. Why would it need more screws?

It's possible they were trying to tighten the rubber gasket on the back side of the flange (IF that is screwed on). If so, the trim should have been removed first, not drilled through.

Good thought!

Does yours still have the old style slide? I just went out to refresh my memory how the gaskets are. The trim has nothing to do with the sealing function.

I wonder if the new design has the gasket on the back of the trim , between it and the metal.

Original screws were stripped out when reinstalling, same talented tech added some new ones hoping no one would notice.

Stay tuned, I guess. 

One very key item here is common sense on the part of PC. Regardless if this was needed or not it’s an obvious fact how it would look. They knew this and didn’t think it might be a good idea to discuss this with the owner first explaining why, alternatives etc.

As pointed out it’s possible a company may assume no one would care enough to hire an attorney but it costs nothing to hit their bottom line. Showing this kind of work does just that and if any company cares so little than they’ve earned just that.  This is what baffles me. Many of us have dealt with an employee or two of the company. Myself with Carol in parts and their head electrician. (Can’t recall his name) In every case they have gone above and beyond in service and caring for the customer.  So this is really baffling. Not just that it happened because screw ups can happen anywhere. What’s truly baffling is that someone there hasn’t reached out to make this right. So what am I missing, what’s gone wrong?

Word of advice: If you drink, don't drill.
https://www.track-link.com/forums/modelling_kits/21995

Wow rvrunner.  You and catsaplenty sure have a pile of justified complaints.  There is no excuse for such poor workmanship.  There is nothing anyone can say in defense of Phoenix.  Your PCs have been plagued with issues and that is factual.

Regarding your macerator pump being wired backwards.....
I replaced my macerator years ago, all the details with pictures here.
http://forum.phoenixusarv.com/index.php/topic,2086.0.html
When wiring colored-to-colored, ground-to-ground, the new macerator ran backwards.  I had to reverse the wires for it to work right.

Concerning slide-outs, maybe some here can now understand the reasoning behind my decision to avoid them.  Regardless, Phoenix changed brands of slide outs around 2017-2018.  I always heard good things about the older brand, not sure why Phoenix changed brands which apparently had issues for a while at the expense to new owners.

Ron, it took me awhile, but I have seen the light.   Carol also knew best to avoid the slide as she did in hers.  I am a bit claustraphobic and thought I would need the extra "openness" to be able to live in this.  But having been forced for months to live with the slide in, I now know that I could and would avoid a slide if ever the universe drops a bag of money so I could replace my rig!

(p.s. it wouldn't be another PC)

(p.s. it wouldn't be another PC)

I can't say I blame you.

A year ago when the factory pulled my slide I was in the shop when they did it, the tech removed the the trim around the inside of the slide and then told me, do not put the slide out with the trim removed, it will just keep going out until it drops on the floor. Apparently the trim stops the slide from going out to far unless I misunderstood.

The wood trim actually forms a flange that seals  against a gasket on the inner wall, as well as acting as a physical stop. A PC has angled sidewalls. The original slide-out design was gimbaled from the sides, allowing it to swing up at a slight angle after making contact at the top. The  wood also flexes as it contacts the seal at an angle.

The newer Schwintek design uses 4 parallel rack and pinion type gear drives  The 2 bottom tracks would need to be slightly longer to allow the slide-out to tilt upward, otherwise the flange could not seal completely on the sides. But if the the bottom track gear motors were  still running that would cause the wood to  flex at the top as the slide-out  tried to become parallel to the sidewall.

Now for some  :
To test this hypothesis place a bubble level vertically against the outer wall, then do the same on the vertical wood  trim, with the slide-out both  retracted and extended.  If it remains level that would indicate the  inner seal should be tapered instead of flat.
Maybe the service department added those extra screws to reduce flexing to address the leak, which was the reason given for the appointment but omitted from the original post at the the top. I hope your  leak was finally fixed. If not, try using chalk to see where the flange isn’t making good contact with the seal, then put some thick self-adhesive weatherstripping on the back side of the wood where you see gaps. That’s something you could do by trial and error yourself  without too much inconvenience or expense. At this point there’s no warranty to void. Good luck!

Calcruiser, appreciate your pondering all this.   The leak wasn't why I scheduled the appointment. The slide has shifted somehow. It had been fine all these years until one day it just wasn't. When I went to put it out it collided in the back.  That is what drove me to return to the factory.

The issue with the seal leaking was across the top which is where it has been an issue since the RV was new. Not sure what exactly the "fix" was this time - generally they put another piece of stuff in the gap.they find.

The appointment was set up for 2 days so they could take the slide apart and find the issue and fix it. I think they only chose to change the notable crash point - the speaker.  I do know they didn't even spend one day on it though I could only get "I took care of it" as an explanation for the work.  When I got back here I put it out and when I tried to bring it back in for a storm it was left this time with the front upper corner not coming in all the way and actually almost stopped altogether part way in.  So it would seem they didn't actually locate the issue with the slide operating straight.  Since that is not shut there is water there now when it rains so I have no clue if the other leak was fixed.

Yes this trip to the factory was an all out cluster.  My anger and frustration comes from several things and from how more than one person acted or responded to my objections. We won't do the whole litany.  I am trying to figure out where else might be able to deal correctly with the slide. Another post I had tried didn't get much feedback for Campers Inn as a possibility.  Of course other places will work on units they sold before wanting to schedule this in. And since I live in this, I can't just leave it somewhere for when they have time.   RV living does present challenges!  I will keep working on moving forward. Didn't expect the Schwintek spacing question to carry out this far.  Thanks

Does “collided” mean that it struck an external object, or  just became so misaligned that it rubbed somewhere internally?

There are YouTube videos from Lippert Schwintek explaining how to resynchronize the system and how to inspect the tracks for broken teeth  or signs of damage. Try contacting L.S. tech support and asking for an expert repair facility referral. Also try searching and posting on larger forums like IRV2 for non-PC specific Lippert Schwintek tips. Before retaining an attorney consider  filing an insurance claim so you won’t have to stress so much over paying to have it “fixed” twice.

It would be really helpful  to have a sticky thread knowledge base list of where everyone goes for quality trusted  RV repairs (besides Ron’s virtual garage or Volkemon’s  driveway in Florida  LOL).

Lichtsinn  RV in Forest City, Iowa has a slide service, they're not cheap. If PC can't get mine fixed I might try Lichtsinn.

CalCrusier - it ran into the inside wall - about a half inch into the speaker. 

Trying to hold the buttons to reset the slide didn't work.  I originally got a mobile guy to come out as he supposdely could work on it.  But when he wanted to cut off part of the back wall of the the slide and rebuild it so it would "fit" better I knew I best get to the factory.  Bigger hammer theory of repair wasn't an answer for me!

RVRunner - thanks for that repair name.  That would be a hike from PA but I may have to hit the road to deal with this.

Thanks to all for their support and ideas.  I really did not mean to keep dribbling out my woes on this.  I need to acknowledge that I need to stop.  Continuing to relive the situation is keeping the upset alive in my life.  I need to not let PC cost me anymore of my life and sanity.  They are not going to do right by me nor help solve this.  So I need to take my losses and wipe them off of my life.  Can't change what they did (or didn't) do so best to let it go. 

You have all given me the orginal answer about whether anyone has heard of the supposed Schintek requirement.  And I have let you know to watch out for this drill crazy "fix" it you take a rig in.  I think at this point I will try to close out this thread and for my end, I will just focus on trying to find a place to get the help I need to diagnose and fix the issue.  If I get someone to diagnosis it, then insurance may be a possible assist to my pocket book.  Since no documentation of the findings or the work came from the trip to Elkhart, I don't know if what is happening is covered.

Again, truly I appreciate the time you all have taken to reach out to me and your expertise and ideas.  It all gives me hope.