Had service today at Indy RV in St. George, Utah to replace the black dump valve. Not good.
John had also scheduled generator service and new batteries. Total bill was over $700.00...
However, when we picked her up they explained they checked and the valve and seals were fine but they adjusted the horseshoe shaped thing on the auto drain so that it closed properly then ran it in and out a few times and it worked fine. We paid, drove back to the campsite, hooked up and (after I insisted), checked it. Guess what? It didn't work. We called then drove back to the repair shop.
They then asked if we had dumped. John had dumped and flushed three times that morning using the macerator and said so (more on that later). They then took the auto drain apart and told us the valve still worked fine but the gears inside the auto drain were stripped and they couldn't get parts so they would cut the wires and cap them. As we waited I thought about that and asked the service manager how they could check the seals in the morning without knowing if we dumped AND how they could run it in and out four or five times if the gears were stripped. I said I wanted a new valve (which is why we are there in the first place). The manager agreed and called the techs and told them we knew we'd been lied to and to put on a new valve.
It appears that when they took it apart nasty stuff came out (stuck somewhere in the system or added after we dropped the rig - John probably should have flushed through the three inch hose also then we'd know for sure). They finally told us the new valve was on, we paid for the part (I told them I wasn't paying again for the labor), drove back to camp... And noticed a drip. I had John hook up the flush hose and water was dumping out of that valve... In the closed position. I suspect the rubber baskets aren't even in there. The top of the valve they installed is also chewed up - no clue what that's about.
We called, told them it was leaking and they said no techs available. I said we'd be there at 9:00 when they opened but they hung up on me. I may be hunting a lawyer tomorrow. For tonight, we have a bucket in the bathroom. There are no facilities at the park we are at so we'll be bucketing then dumping the bucket down the sewer pipe.
So, who wants to hire these guys to fix your RV? Or maybe buy a new rig from them? I'm sure they'll be happy to service it for you.