I'm probably a good example of a PC buyer: I never owned an RV before. I looked at many companies and models and was horrified at the quality of every RV I could afford. (I didn't bother looking at the Class As.) In many ways, the RV industry is like the home building industry: if you pay more money, you get more space, not better quality. I wanted a very high quality, compact motorhome that was configured to my needs and wants (no slide, a dinette, twin beds, lots of storage inside, etc.). I went to the factory and was shown units in work that met every need. I now own a 2018 2552 with no slide, with a dinette, two LONG twin beds, more storage than the regular 2552, and electrical outlets (110 and 12 volt) everywhere I asked for. I drove it almost 12,000 miles the first year, with no repairs except a broken screen door lock, and a replacement was sent to me in Alaska as I was driving.
Those who grumble about a lack of perfection may need to take a step back and look at real life. Was your new home perfect? Your new car? Really? My only question is why PC chose to associate with a dealer like Camper Inn, whose poor quality (read the reviews!) and location (the southeast only) would seem a poor choice. But do I know what went into that decision? No. Would I like PC to survive to support my RV ten years down the road? Yes. Does picking nits on this forum support that goal? I don't think so.
I must be the grumbler you're talking about. This is my 4th motorhome, I've put on just about 600,000 miles. My PC is 11 months old, odometer reads 31,262. I'm glad so many have had few problems. Here's my list.
Bathroom window leaked bad
Electric dump valves malfunctioned
Macerator stuck on
Valance over window fell down
Ordered plug in on side of closet, didn't get it
Panel pulled away from bathroom wall
Rubber seal on slide came unattached
Paint peeling on door frame, bad rust
Was told I didn't need E450, now rear sags and scrapes
Panel on entry door is delaminated
Water leak under bathroom sink, comes and goes
Arm rest came off passenger chair
TV arm doesn't click shut correctly
No radio reception on coach radio
Kitchen sink scratched up, looks like tools were put in it
Black tank 26% smaller than listed
Fresh water tank 42% smaller than listed
120 plug in pulled out of wall, it was broke into 3 pcs
4 way water valve turns very hard, doesn't seem right
cable on electric sofa broke, twice
screen door latch broke
Drivers side carpet is always wet, can't find where the water is coming from
NON PC PROBLEMS
Door fell off fridge, it hit the floor
Microwave replaced
Furnace replaced
Stove top soots up
Does this sound like I'm picking nits? I wish I could be more positive. I would expect this from Thor or Forest River. I hope PC survives but when I see PC's listed on Campers Inn for more than double what Gulfstream, Thor, and Forest River goes for, I wonder.
Lynn P.S. I wrote the check, I'm stuck with the problems, I think maybe I can grumble.