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Mirror won't adjust

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Margie

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  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: 10/09
  • Model: 2350 Sprinter
  • ModelYear: 2010
  • Slide: Yes
  • ExtColor: Full body paint/latte
  • Location: CA
Mirror won't adjust
« on: November 07, 2023, 07:16:20 pm »
Hi everyone, I'm attempting to adjust the mirrors in my 2010 Sprinter motorhome.  We have a 2350 that we purchased in 2010 from the factory.  The chassis is actually a 2008.  My right mirror will adjust but the left one just sits there and won't budge.  Any idea what the problem could be?

Thank you for your help or ideas.
Margie

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Ron Dittmer

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    • My 2007 2350 Phoenix Cruiser
  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: June 2007
  • Model: 2350 Ford
  • ModelYear: 2007
  • Slide: No
  • IntColor: Cherry Green&Gray
  • ExtColor: Full Body Gray
  • Location: N/E Illinois
Re: Mirror won't adjust
« Reply #1 on: November 08, 2023, 09:22:04 am »
Hi Margie,

The most popular cause for such a failure is within the control switch.  I can't say this applies to Phoenix Cruisers, but for vehicles in-general.  With that understanding, I would start by replacing the control switch.

Just in-case you experience what I do on rare occasion...a senior moment on everyday matters, make sure you click the selection lever twice to the left and twice to the right.  The center position disables adjustments.
« Last Edit: November 08, 2023, 09:23:57 am by Ron Dittmer »
Ron (& Irene) Dittmer

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donc13

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  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: 03/2015
  • Model: 2551
  • ModelYear: 2015
  • Slide: Yes
  • IntColor: Nightscape/Hickory
  • ExtColor: White/Nightscape
  • Location: Colorado
Re: Mirror won't adjust
« Reply #2 on: November 08, 2023, 07:41:04 pm »
Hi everyone, I'm attempting to adjust the mirrors in my 2010 Sprinter motorhome.  We have a 2350 that we purchased in 2010 from the factory.  The chassis is actually a 2008.  My right mirror will adjust but the left one just sits there and won't budge.  Any idea what the problem could be?

Thank you for your help or ideas.
Margie

There are several things that can cause that.  I don't know if there is just 1 fuse for both sides or one for each side. If one for each, the left side fuse could be blown.  Like Ron said, the control switch could be broken so when you turn it to the left side, it's not properly supplying power to the left side.  The motors in the left side could have failed, but that's unlikely that both horizontal and vertical motors would both go at the same time.  And, of course, it could simply be a broken ground wire on the left side.

I have no idea how handy you are with tacking things apart or tracing wires and testing for the proper voltage on the wires.  If that's not your thing, I would strongly recommend you take it to an RV shop and let them check it out and give you an exact diagnosis and cost to repair.  It may cost up to $200 to diagnose but the actual repair may be much lower.
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Don and Patti

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Ron Dittmer

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  • Ron and Irene
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    • My 2007 2350 Phoenix Cruiser
  • OwnPC: Yes
  • NewUsed: New
  • PurchDate: June 2007
  • Model: 2350 Ford
  • ModelYear: 2007
  • Slide: No
  • IntColor: Cherry Green&Gray
  • ExtColor: Full Body Gray
  • Location: N/E Illinois
Re: Mirror won't adjust
« Reply #3 on: November 09, 2023, 10:40:12 am »
Here is another thought.

Replace the control switch yourself and see if that fixes the problem.  That is a lot cheaper and more timely and convenient than getting someone else involved.

I searched for "Velvac Power Mirror Control" and found THIS ONE ON AMAZON.  I am not sure it is the one used on your PC, but your Phoenix supplied documentation bag should include the Velvac documentation to find your specific control module.  You can also call the Phoenix factory to get the part number.

If you are the least bit shy in replacing the module yourself, I imagine it will be an easy project requiring a few simple tools.....maybe just a srewdriver.
« Last Edit: November 09, 2023, 10:46:01 am by Ron Dittmer »
Ron (& Irene) Dittmer