We will NEVER use Camping World again. They claimed Atwood denied our warranty repair and wanted us to sign that we would pay without warranty coverage. They never contacted Atwood. They had to order what should have been a stock part. We waited three days in freezing weather with no furnace (bought extra space heater) for a part we discovered was less than an hour away (we would have driven up to get it). Another conversation with Atwood to discover it's the wrong part for our unit. Gave up and headed to warm. Tried a repair shop in the south who couldn't reproduce the problem so no fix. Finally back to Phoenix USA for success. It was a pinhole in the the igniter which was a known issue with Atwood furnaces.
We bought our first RV from K&C RV in Colorado... They had a Camping World store and Service Department there. Now it's all branded as Camping World.
It was a brand new Winnebago Minnie that we brought. Being in Colorado, it doesn't rain much so we didn't notice a leak by the front window of the Cabover bed. We made an appointment with the shop for evaluation and repair. It was a week it two out. Brought it in on the appointment day. They said they were busy but would get it in as soon as they could. 6 WEEKS LATER, after bugging them what was up, we drove over there and discovered our RV was still parked Outside where we had parked when we dropped it off. I got ahold of the shop manager and he agreed to get it in for an evaluation that day.
We got the evaluation that day, leaking caulk around the window and by the back of the front cap. I asked them to fix it and they asked for proof that I had the caulking checked and redone after we owned the unit for 6 months. The RV was about 9 months old at this point. He pointed out in the Winnebago manual says that leaks were not covered unless we had the Seals checked and repaired every 6 months! I called Winnebago and they verified that. So, I agreed to pay to have it resealed.
A week or two later, and about $1,000 lighter, we got it back. A couple of months later, we took a trip to Illinois and overnight were hit with thunderstorms. Literally water was pouring in from around that cab front window. Service folks looked at it and decided it was coming in from the cab marker lights. They caulked (no charge) them. A few months later, the fiberglass on the side of the Cabover started rippling. They claimed water damage from that first leak and not covered because of the no check at 6 months.
That was the last time I took it to Camping World. Never Again!
I fixed the rippling fiberglass myself, it was the plywood underneath delaminating. The original caulking wasn't installed properly, it was mostly missing. Last Winnebago I ever bought too. It took another year or two for an RV body shop to finally get all the leaking stopped.
Never Again will we get shop work done at Camping World!
