Lynn,
I'll watch this topic with interest and hopefully learn something. I wouldn't think this combination should normally be able to occur.
On my 2019 2552, with 50-amp service and two A/C's, each of the two thermostats can select either Fan, A/C, Furnace, or Heat Pump/Strip. If you had A/C selected on both the front and rear thermostats, and the A/Cs operating, I see no way for the furnace to properly be activated.
I think that I would try to replicate this situation to see under what circumstances you can get it to reoccur-----with the front TT on A/C?, with the rear TT on A/C?, only when both TTs are on A/C? Does the furnace activate normally from each TT on it's own? There could be a wiring issue in the thermostat circuit, I suppose. While anything is possible, I can't think of a more likely fault.
Mike