I know there have been issues with latches. I had a couple fail last summer the first few months of use of my just purchased 2017 2552. Getting ready for a trip we had another fall apart and checking all the latches we have now had 7 fail in the first 12 months. These are the much disliked BRD Supply company brand. This rate of failure compares to 3 Southco failures I had in the 10 years we had a Born Free.

I called Carol at Phoenix and she is sending me out 6 new latches (I only knew of 2 failures at the time of the call) which is nice as I am a few days out of warranty.
The good news from Carol: they no longer use the BRD Supply latches and have switched to Southco latches.
Because of this, the replacement latches she is sending out are Southco latches. She said they are drop in replaceable. This may not be true as I had several Southco latches in my parts pile. The failures have all been to base of the "hook" portion of the latch not the "catch" portion. The Southco latches I had all had the same "hook" portion and while you could typically find one of the screw holes to match from the BRD to the Southco, the Southco footprint is bigger and requires the 2nd hole to be drilled.
It wasn't hard to get the new "hooks" to line up and so I have repaired all but one of the latches. I overshot one drilling hole and poked through the wood. To add insult to the gaff the drill bit then broke off in the hole!

This is shared just to say be careful when drilling!

I will provide an update when I receive the latches from Carol whether the "hooks" are drop in replacements or require some
careful drilling.