Earl was a great guy, a valuable asset to Phoenix USA, but I would not fret about it. Give the new owners a chance to work things out with a new face of Phoenix USA, an Earl #2. Maybe one of the owners will be doing Earl's job, maybe it will be someone new. One thing certain, someone has to do that job right in being a great communicator, gracious with people, real good with organization, and an exceptionally fast learner of the product and company capabilities, or Phoenix will see their sales tank. Let's route for Phoenix!