We just got back from the Phoenix plant where the folks a the Elkhart Diamond Shield office just replaced the coverings on the hood, mirrors and cap. No charge! Lifetime warranty.
How old is the Shield film? Hood and mirrors 2013. Cap 2012. Coach? 53,000 miles at this moment.
The reason for replacement? Dark blotches getting ever larger around places where bugs had penetrated the film on impact. We live in South Florida so possibly fungus and mold got in that way and were living off bug juice. It was impossible to do anything to remove the blotches.
At the FMCA Indianapolis rally last week I asked the Diamond Shield home office reps if there was something that could be done. They visited our coach to see the blotches , checked our warranty status, said yes they could help and arranged to replace the blotchy film when we visited the mother ship in Elkhart.
I truly did not expect anything but getting new film without the bug holes. The blotches I thought were in the paint finish and hoped they could buff them out and do some retouch work. This morning after the old film was removed, I was astounded to see that the paint was perfect! Not a hint of a mark. Now,with the new film installed, everything looks like new.
This is an amazing testament to the value Phoenix adds to our coaches by protecting them with Diamond Shield films.