Back in 2007, our PC-2350 owners manual was written years prior consisting of some poor quality photo-copies with captions, that covered the entire model line-up. It covered simple systems not covered by product-specific manuals. Being our first self contained motor home, I was quite uneasy to have such basic documentation. I hoped for details that I could read through to familiarize myself before our maiden voyage. I learned so much from our first weekend trip, never referring to that photo-copy document.
In PC's defense, I think they would need to hire 3, maybe 4 full time staffers for a year to create quality and detailed manuals for each PC model, then one staffer to maintain it thereafter. Then there would be printing costs and such. It would be a lot to invest in something that is really not necessary. And how many manuals of each model would be printed? Very few. I personally would not want to see those costs added into the purchase price of the motor home. As it is today the company controls cost by carrying over their sales brochure. I once asked Aimee why the brochure does not have color pallets like we see in automotive brochures. I was surprised what it takes to accurately provide color samples in a brochure. Cost for that alone is quite high.
The way the company handles owners manuals and sales brochures, makes sense to me. I'd much rather have a leather interior for example, than an a nice owners manual and sales brochure. I do think it would be nice if they could update the pictures in the brochure to reflect current day color choices. Maybe they already do that and I am not paying enough attention. Keep in mind, Aimee is contracted to maintain the brochure and website. She does what they pay her to do. It is not a reflection on her. It's what PC-USA decides to invest in.
to both Aimee and PC-USA
