Update...I called Ford Motor Co.'s RV customer service line yesterday to inquire as to what suggestions they might have to remedy the ongoing vibration I have in my 2012 E-450 with 7,000 miles on it....I placed the call primarily out of principal and due to the fact I know there are no Ford dealers in NH that have the capability to balance all three shafts at once... I was primarily looking for permission to go "out of network" without loosing the potential for Ford warranty coverage. My conversation began positive but soon turned somewhat negative as the Ford rep resorted to reading from the "old Ford defensive play book". For the record there are two certified Ford frame modifiers in Elkhart who follow closely the Ford tech specs for frame extending and in most cases actually utilize Ford drive shafts for the application. Because Ford did not do the actual work they are not responsible for any warranty coverage. While I understand their position I find this "gray area" disturbing in that I have read the warranty booklet very closely and there is absolutely no mention of any break in driveline warranty coverage (5 years/60,000 miles) if the frame has been modified. The booklet specifically mentions limo and ambulance applications (no mention of RV's) but states clearly that as long as the fabricators use a Ford certified chassis for specific applications the Ford warranty is still in affect. PC uses RV certified chassis in all of their coaches. As the end user I think we should all be aware that if there is and issue with the frame, drive shafts, of other components excluding the engine, transmission and rear end we are all with out any Ford warranty coverage. We all spend a lot of money to purchase our coaches and with that purchase comes the implied warranty coverage and I find it upsetting when an issue surfaces know one (Ford, the certified Ford frame extender, or PC) steps up to assist the owner. In conclusion, I spoke with my local Ford dealer who is willing to approach the regional Ford rep about some assistance (good will $$$) when the vibration is resolved. What is ironic is the Ford dealer got absolutely nothing out of my purchase of the PC and yet is willing to help me out. I look forward to what differing opinions of this situation you all have? "Live Free or Die", NH's state slogan says it all. Thanks