I'll throw my two cents worth in here. One of my hydraulic jacks wasn't functioning correctly (under warranty) , I called Campers Inn and made and appointment about two weeks in the future. I brought my rig in and they did the necessary paperwork and then asked if I was being picked up. I said no, I planned to wait on the unit and they said it would take quite a while. I said I would wait. (by the way, no waiting room) About six hours later, it was fixed and upon leaving they told me that any future work would have to be dropped off and left with them to decide when they would get to working on the unit. I asked them why the need for an appointment. I explained that any car dealer service is performed with an appointment and that was the purpose of an appointment. They said that the appointment was for their planning, but that work would not be performed on the day of drop off and they couldn't tell me when work would be performed in any type of time frame. So, I fix small issues myself and just hope that nothing of significance surfaces. I hope that this particular Campers Inn isn't representative of all of them. I just don't know, but I am very apprehensive about this local dealership of mine. An observation - this particular Campers Inn is 98-99%% towable trailers.
