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« on: March 20, 2015, 04:55:41 pm »
Hi to all.
This is my first post on this forum. I have been lurking around here for the past year gathering information for our next motorhome purchase.
I would like to thank you all for the information that you have supplied. This forum has a wealth of knowledge.
This post is directed to those that are uncertain about the Phoenix Cruiser in general or about buying factory direct.
My wife and I have owned every type of RV that is out there. Last year we sold our Monaco Class A diesel pusher because we wanted to downsize and get something that was more manageable and easier to drive.
Last May we took at trip to the factory. Unfortunately we arrived late in the afternoon as they were trying to close up. Earl was kind enough to give us a quick factory tour, show us several completed units and even let us test drive a 3100.
During the past year I did extensive RV research planning our next purchase. Everything I looked into always brought me back to PC. They seemed to offer the best value for the dollar in the areas that we were interested in.
So, last week we finally got a break in the weather and decided to return to the factory to see if we could finally make some kind of decision. We live in southwest Montana, this is not an easy undertaking this time of year.
We met with Earl who gave us another quick tour of the facility. He then turned us loose to roam freely throughout the factory and look at anything and talk to anyone we wanted to.
To those unfamiliar with the PC factory, they do not have a dedicated showroom. When we were there they had every model but the 2700, all completed and ready to go. That of course will change constantly. All the models are either inside the factory or in the outside lot. You are allowed to roam freely and spend as much time as you like looking at whatever you like. You can also test drive anything you choose.
We wound up spending two and a half days there. During that time we talked with everyone that worked there. All employees freely gave there opinions and openly talked about the product and the company. They are all long term employees who are happy working there and excited about the products they produce. Happy employees produce a better product. The company did not try to hide anything from us, we were allowed free and open access to all production areas. We came away very impressed with the quality of the motorhomes that they produce, and the people they employ.
Anyone who has purchased an RV knows that normally you go to a dealership, settle on a unit that isn't exactly what you want because you have to take what the manufacturer has produced. You might get to make a selection with colors but, that is usually your only choice
PC is a completely different experience. We wound up ordering a 2910D. When you order you have a lot of control over how your motorhome is designed. We had them move a window, change the design of cabinets and doors, design and add a custom cabinet, move a faucet, design custom window valances and change colors and fabrics. All this at no additional charge.
We found that by going factory direct we were able to design a motorhome just the way we wanted for about the same price of a regular mass produced unit.
I apologize for being so long winded but, I think this could be useful information for those who are a little uneasy about a different way to purchase. If you are at all interested I think it will be worth your time to go to the factory and check it out yourself. We are very happy that we did.
Jim & Wendy
Montana
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