Cruisers Forum
Main Forum => General Discussion => Topic started by: thrutraffic on October 06, 2022, 04:28:42 pm
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- First noticed it when A/C turns on then stumbles. Voltage at another RV outlet dropped well below 100. Capacitors good. A/C working fine until this point. A/C did trip ITS 20a breaker one time. 30a main held.
- Problem persists when disconnected from shore power and generator running. Main indicator this is an RV wiring problem not shore power delivery system.
- Thermostat threw an E1.
- Inverter monitor behind driver seat threw an E2 and E5.
- Can turn on toaster at one outlet voltage drops 3v
- Can turn on hot water heater voltage drops 3v
- Hooked up a 15a draw elect device drops 5v
- have checked all
- System wide problem
- Checked connections at transfer switch, socket for shore power, junction where old EMS used to be, mains in RV breaker panel. Checked neutrals, grounds and feeds. All tight.
Shore power is my RV lot shop. I can find no voltage issues there even under load. Problem is on the load side of the RV sidewall shore power connector. Even tried different cables and installed a new 30a breaker.
Am I missing any 120v main connections in the RV not listed above?
I’m stumped.
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Rig is a 2011 2551
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Measure voltage with a decent RMS voltmeter. What's the voltage at the pedestal? Plug in the cord to the pedestal but not the RV, measure voltage at the shore cable plug? Same voltage? Try to have everything turned off and disconnect house batteries (so they won't be charged). How's the voltage at the electrical outlet in the driver's transition side outlet (under the generator and inverter panels). Still same voltage? Now put a cup of water in the microwave and heat it and while the microwave is running, what' s the voltage at that same transition outlet on the driver's side.
If all is normal then turn off microwave and turn on a/c and when the compressor starts, and is running, what's the voltage?
Number 1 culprit would be the start capicator in the A/C or the compressor itself.
One other thing would be arc damage to transfer switch poles. At 11 years old, I would replace it.
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The original converter has a dumb battery charger section that runs at 100% whenever it’s connected to ac, regardless of the battery charge level. Maybe it’s shorting out and drawing too many amps. Try disconnecting one of the battery cables before connecting to shore power.
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Measure voltage with a decent RMS voltmeter. What's the voltage at the pedestal? Plug in the cord to the pedestal but not the RV, measure voltage at the shore cable plug? Same voltage? Try to have everything turned off and disconnect house batteries (so they won't be charged). How's the voltage at the electrical outlet in the driver's transition side outlet (under the generator and inverter panels). Still same voltage? Now put a cup of water in the microwave and heat it and while the microwave is running, what' s the voltage at that same transition outlet on the driver's side.
If all is normal then turn off microwave and turn on a/c and when the compressor starts, and is running, what's the voltage?
Number 1 culprit would be the start capicator in the A/C or the compressor itself.
One other thing would be arc damage to transfer switch poles. At 11 years old, I would replace it.
Klein Tools CL380 Digital Clamp Meter
Pedestal voltage is irrelevant but it's one volt higher that rig when connected. Remember, same problems exist when shore power disconnected and running on generator.
How are house batteries drawing down 120v shore power??? I'll try it tomorrow.
Voltage drops no matter what outlet you test it at or what device is being used to draw it down. Convection drops 118 to 113. Toaster drops 118 to 115. Water heater drops 118 to 115. Those are all different circuits; points back to system issue not a particular circuit.
Start capacitor tests good. A/C isn't the problem. Voltage drops regardless of the A/C state.
Transfer switch connections are shiny shiny, look new. Contactor pads are fine.
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The original converter has a dumb battery charger section that runs at 100% whenever it’s connected to ac, regardless of the battery charge level. Maybe it’s shorting out and drawing too many amps. Try disconnecting one of the battery cables before connecting to shore power.
Will do first thing tomorrow morning.
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This surge protector is also a good troubleshooting tool. You can monitor the total load in amps and watts and pole voltage with your phone inside the coach while switching individual appliances or circuit breakers on or off.
https://hughesautoformers.com/power-watchdog-smart-surge-protectors/
Friend of mine has the PWD 50. He was just here using it ~two weeks ago. Nice device. Not going to help me with this problem though. These diagnose the connection to shore power. My problem isn't with shore (park) power.
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I have a Hughes PWD30. It displays the total amps and watts in real time on your phone. You could turn off individiual circuit breakers or appliances to determine the actual load from each circuit. Of course you can do the same with the clamp-on meter if you have an access point inside the coach and don’t need a surge protector.
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There’s a couple of members here who always amaze me. One is Lance. (Engineer). Couple others too Garp and I can’t recall. Anyway hopefully they will see this and chime in. I think some here also posted wiring schematics. Sorry I’m of no other help
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THRUTRAFFIC--
First, I have to say that I haven't had occasion to try to track this type issue in my 2552; AC supply has always been fine. Therefore, I don't even know how much (if any) voltage drop I get (shore power or generator) with a NORMAL system when applying a heavy load such as A/C or microwave. That would be good to know. However, 3 volts with a toaster or 5 volts with a 15-amp load that you mentioned definitely sound excessive.
Excessive voltage drop usually comes from one of two things--either there is a high-resistance connection somewhere in the line dropping the voltage, or something in the circuit is pulling too much current dropping the voltage. The difference is that if something is pulling too much current, the voltage drop will show up all the way back to the voltage source (transfer switch output in this case). If there is a high resistance connection, voltage on the supply side of that connection will be normal, but voltage on the load side of the resistance will drop low.
I would check voltage at the output of your transfer switch (ideally on both external and generator power). If it holds relatively normal there when you apply a load, the problem is downstream--probably a high resistance connection somewhere in the main feed wire. However if it drops there when you apply the load, check the inputs to the transfer switch;. if it drops there check back toward the actual inputs to the coach (at the generator and main cable connector). Since you said you found no issues under load at the lot power, if you've got a drop at the transfer switch output--the problem has to be somewhere between the two. The Klein Tools CL380 is a 400 amp meter, so you should be able to check (again at the transfer switch) for excessive current going somewhere with no actual load that you've applied. That's probably not a high percentage problem, but not impossible.
Mike
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Measure voltage with a decent RMS voltmeter. What's the voltage at the pedestal? Plug in the cord to the pedestal but not the RV, measure voltage at the shore cable plug? Same voltage? Try to have everything turned off and disconnect house batteries (so they won't be charged). How's the voltage at the electrical outlet in the driver's transition side outlet (under the generator and inverter panels). Still same voltage? Now put a cup of water in the microwave and heat it and while the microwave is running, what' s the voltage at that same transition outlet on the driver's side.
If all is normal then turn off microwave and turn on a/c and when the compressor starts, and is running, what's the voltage?
Number 1 culprit would be the start capicator in the A/C or the compressor itself.
One other thing would be arc damage to transfer switch poles. At 11 years old, I would replace it.
Klein Tools CL380 Digital Clamp Meter
Pedestal voltage is irrelevant but it's one volt higher that rig when connected. Remember, same problems exist when shore power disconnected and running on generator.
How are house batteries drawing down 120v shore power??? I'll try it tomorrow.
Voltage drops no matter what outlet you test it at or what device is being used to draw it down. Convection drops 118 to 113. Toaster drops 118 to 115. Water heater drops 118 to 115. Those are all different circuits; points back to system issue not a particular circuit.
Start capacitor tests good. A/C isn't the problem. Voltage drops regardless of the A/C state.
Transfer switch connections are shiny shiny, look new. Contactor pads are fine.
The converter-charger draws 120v to charge the batteries, in some cases whether they need it of not.
The pedestal power is your reference or start voltage.
From all you have said, the issue is in your A/C probably the compressor itself.
The microwave and the A/C each draw about the same amount of power (10amp run load), you have no problems running the microwave by itself but do have problems when you run the A/C itself.
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There’s a couple of members here who always amaze me. One is Lance. (Engineer). Couple others too Garp and I can’t recall. Anyway hopefully they will see this and chime in. I think some here also posted wiring schematics. Sorry I’m of no other help
Unfortunately Lance got tired of dealing with some know-it-all members and quit the forum.
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Number 1 culprit would be the start capicator in the A/C or the compressor itself.
From all you have said, the issue is in your A/C probably the compressor itself.
How can it possibly be the a/c compressor when the problem exists when the a/c is not running??? A/C just happens to be the highest drawing device in my rig. And I tested the 55/15 capacitor; results 54/14.
The toaster causes it.
My Keurig Mini causes it.
My hot water heater causes it.
My 15a ceramics kiln from my shop causes it.
The convection oven causes it.
ITS NOT THE A/C UNIT!
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The original converter has a dumb battery charger section that runs at 100% whenever it’s connected to ac, regardless of the battery charge level. Maybe it’s shorting out and drawing too many amps. Try disconnecting one of the battery cables before connecting to shore power.
Pulled the main battery terminal. Problem persists.
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ParkGT …Lance left? Oh man we lost a wealth of knowledge and from every post I ever read of his a really decent guy.
Sorry off topic.
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Number 1 culprit would be the start capicator in the A/C or the compressor itself.
From all you have said, the issue is in your A/C probably the compressor itself.
How can it possibly be the a/c compressor when the problem exists when the a/c is not running??? A/C just happens to be the highest drawing device in my rig. And I tested the 55/15 capacitor; results 54/14.
The toaster causes it.
My Keurig Mini causes it.
My hot water heater causes it.
My 15a ceramics kiln from my shop causes it.
The convection oven causes it.
ITS NOT THE A/C UNIT!
[mquote]
First noticed it when A/C turns on then stumbles. Voltage at another RV outlet dropped well below 100. Capacitors good. A/C working fine until this point. A/C did trip ITS 20a breaker one time. 30a main held.
- Problem persists when disconnected from shore power and generator running. Main indicator this is an RV wiring problem not shore power delivery system.
Those were YOUR WORDS A/C stumbles. Blew 20a A/C circuit breaker but not 30a breaker
And now you are saying the kiln IN YOUR SHOP causes it?
You are on your own bud.
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ParkGT …Lance left? Oh man we lost a wealth of knowledge and from every post I ever read of his a really decent guy.
Sorry off topic.
Yes this forum is a poorer place without him. He was a first class guy and was an immense help to me.
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Unfortunately Lance got tired of dealing with some know-it-all members and quit the forum.
Wow, that is unfortunate.
I say things often "to the point" to keep it short, and I don't read other replies being any worse. Everyone is quite civil here. I don't get why Lance would tune-out for such a reason. Maybe he simply lost interest.
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Lance, didn't lose interest. He is active on the PC FB pages.
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The beauty of sharing Phoenix Cruiser knowledge here is that everything is in one place. It's a great place to document things done for sharing, and also for yourself.
I share notable things I have done to our PC by posting them here and went the next step to consolodate them in THIS POST (https://forum.phoenixusarv.com/index.php?topic=3022.0) for myself to find easier. I often refer to them for the sake of others as well as for my own benefit. After 15 years of ownership, I sometimes forget exactly what I did and how I did it. This forum also encourages other people to consider buying a Phoenix Cruiser due to owner participation and their sharing of knowledge which keeps Phoenix USA financially strong for everyone's benefit.
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I would check voltage at the output of your transfer switch (ideally on both external and generator power). If it holds relatively normal there when you apply a load, the problem is downstream--probably a high resistance connection somewhere in the main feed wire. However if it drops there when you apply the load, check the inputs to the transfer switch;. if it drops there check back toward the actual inputs to the coach (at the generator and main cable connector). Since you said you found no issues under load at the lot power, if you've got a drop at the transfer switch output--the problem has to be somewhere between the two. The Klein Tools CL380 is a 400 amp meter, so you should be able to check (again at the transfer switch) for excessive current going somewhere with no actual load that you've applied. That's probably not a high percentage problem, but not impossible.
Mike
This is about as basic a troubleshooting task there is for voltage. MikeH has it right.
If this doesn't get you started on your own, get a proper diagnostic done before the problem turns ugly. Its not uncommon for the problems that cause voltage drop to cause heat. And/or arcs and sparks in places you cant readily see.
And if his 'first steps' doesn't show the problem, taking measurements 'downstream' to the breakers would be the next steps. If you are not comfortable opening up the transfer switch, breaker box Etc. and probing for voltage perhaps outside help should be consulted SOON. I would sorrow to read your RV burnt.
@Donc13 - They said ""My 15a ceramics kiln from my shop causes it."" FROM. Not IN. :)(: I imagine it was handy, and used as a good example of a high load for diagnostics.
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Volkemon,
He also said voltage at "another" RV outlet dropped below 100."
I presumed he meant another outlet IN the RV rather than the pedestal.
Which is why I suggested he measure the voltage at the pedestal and all the way back to see where the drop occurred.
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Volkemon,
He also said voltage at "another" RV outlet dropped below 100."
I presumed he meant another outlet IN the RV rather than the pedestal.
Which is why I suggested he measure the voltage at the pedestal and all the way back to see where the drop occurred.
You lost me there cuz.
I agree, the OP said "First noticed it when A/C turns on then stumbles. Voltage at another RV outlet dropped well below 100."
I took that to mean that the first indicator of trouble was the operation of the A/C, and a voltage drop was measured at an outlet in the RV, and found to be below 100V. I can see where one could interpret that as 'an outlet in another RV' though!! 2o2
next line of " Problem persists when disconnected from shore power and generator running." would have me thinking its a problem independent of the shore power pedestal, and points before it in the delivery of power. (Or 'all the way back' as you state - is that what 'all the way back' means?)
But with the kiln comment I was referring to your statement:
" And now you are saying the kiln IN YOUR SHOP causes it?
You are on your own bud."
I misunderstood apparently. I thought your deliberate use of capital letters saying 'IN YOUR SHOP' meant that you thought that the kiln was plugged in inside their shop. Not from the shop, and plugged into the RV as a high current draw test. My bad. :)(:
But really... we are talking about a pretty simple electrical system. A voltmeter and suitable tools for access to testing points should have the problem isolated in little more time than it takes to get things apart to measure voltage.
Thru Traffic -
We are dealing with a 30A service. One A/C unit on the coach, and that unit was operating.
The operation of this A/C was a primary indicator alerting you to the problem. Primarily by a 'stumble' after starting, but once it has tripped the 20A breaker.
A/C is now turned off.
Testing voltage at an outlet in the RV, while using appliances installed in the RV OR other appliances plugged into the RV as a current draw test, you found less than 100V.
With no appliances drawing power, the voltage measured at the outlet is very close to measured pedestal voltage.
Am I right so far?
If not, please correct me. 2o2
If so.... BEGIN DIAGNOSTICS!!! (cheer)
TEST CONDITION: Shore power unplugged, generator supplying electricity. Transfer switch has closed, powering coach area from generator. Voltage initially being measured at an outlet in the RV.
Repeat the current draw test, and measure voltage at the outlet that was low before.
Does the outlet reads low voltage?
If no, proceed to " SHORE POWER ON" below.
If yes, continue.
There is a circuit breaker that supplies the outlet you are measuring with electricity via a screw terminal, with a wire attached. Locate this breaker. Does the low voltage reading appear at this screw terminal also when you repeat the current draw test?
If no, there is a problem between the breaker terminal and outlet. Find and repair. Repeat current draw test to verify repair.
If yes, we must go closer to the source. Remove the cover on the breaker box, and measure the voltage on the bus that the breaker gets its power from. Repeat the current draw test.
Does the voltage on the bus drop?
If no, there is an internal fault in the breaker. Replace with a known good one. Repeat current draw test to verify repair.
If yes, we still must keep 'going back' towards the source.
The transfer switch feeds the power to the bus in the breaker box. Repeat current draw test, and see if the voltage drop is observed at the output side of the transfer switch.
If no, its a fault between the transfer switch and the breaker box. Find and repair. Repeat current draw test to verify repair.
If yes, then repeat the current draw test while measuring the voltage on the generator supply side of the transfer switch.
Does the voltage drop again?
If no, the fault lies in the transfer switch. It is getting good power, and not passing it through. Replace with a known good one, and repeat current draw test to verify repair.
If yes, repeat the current draw test while measuring the voltage coming from the generator. If there are any intermediate junction boxes between the generator and the transfer switch, be sure to test them independently.
Is there a drop in voltage still observed?
If yes, that would indicate an internal generator fault. Find and repair. Repeat current draw test to verify repair.
If no, there is a fault in the connections between the generator and transfer switch. Find and repair. Repeat current draw test to verify repair.
Continue on to the next section.
SHORE POWER ON
TEST CONDITIONS: Generator off, Shore power on and supplying coach with power. Voltage being measured at an outlet in the RV.
Repeat the current draw test, and measure voltage at the outlet that was low before.
Does the outlet reads low voltage?
If no, you have no problems indicated. It works fine on Generator or shore power.
If yes, continue.
There is a circuit breaker that supplies the outlet you are measuring with electricity via a screw terminal, with a wire attached. Locate this breaker. Does the voltage drop appear at this screw terminal also when you repeat the current draw test?
If no, there is a problem between the breaker terminal and outlet. Find and repair. Repeat current draw test to verify repair.
If yes, we must go closer to the source. Remove the cover on the breaker box, and measure the voltage on the bus that the breaker gets its power from. Repeat the current draw test.
Does the voltage on the bus drop?
If no, there is an internal fault in the breaker. Replace with a known good one. Repeat current draw test to verify repair.
If yes, we still must keep 'going back' towards the source.
The transfer switch feeds the power to the bus in the breaker box. Repeat current draw test, and see if the voltage drop is observed at the output side of the transfer switch.
If no, its a fault between the transfer switch and the breaker box. Find and repair. Repeat current draw test to verify repair.
If yes, then repeat the current draw test while measuring the voltage on the shore power supply side of the transfer switch.
Does the voltage drop again?
If no, the fault lies in the transfer switch. It is getting good power, and not passing it through. Replace with a known good one, and repeat current draw test to verify repair.
If yes, repeat the current draw test while measuring the voltage coming from the backside of the bulkhead shore power connector. If there are any intermediate junction boxes between the shore power bulkhead connector and the transfer switch, be sure to test them independently.
Is there a drop in voltage still observed?
If no, there is a fault in the connections between the shore power bulkhead connector and transfer switch. Find and repair. Repeat current draw test to verify repair.
If yes, you must test the connection between the shore power cord and the bulkhead connector. This can be difficult, if not impossible to do without a special testing adapter.
If you are this point, and HAVE A KNOWN GOOD SHORE POWER CORD AND PEDESTAL VOLTAGE, I would feel safe in replacing the shore power bulkhead connector. After doing all the testing above you know that all systems on board are working correctly. As always, Repeat current draw test to verify repair.
There. 'Thats all' you have to do for an orderly diagnostic procedure regarding this complaint. Many simple steps, with yes/no outcomes. NO guessing.
Or you can just start throwing parts at it. Many people use that method. roflol
This would be easier to read in flow chart format, but text is what I have available to me at this time. Sorry for the difficulty it may cause.
LOL.. next up: the presence of the slide as a contributing factor to many, if not all RV issues. :cool
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Shouldn’t the Flux Capacitor be tested as well?