EngineerIt's instructions were perfect. Our installation was not. I hope to post pics eventually but for now... Our oven only had one bolt holding it to the back wall plate. The left side had a small screw going from the back of the oven into the metal wall plate.
We removed the wood trim. We removed the five or six screws holding the iron bracket to the ceiling-mounted 2x4. We removed the one wall bolt and the oven tilted forward into our waiting arms... and stopped. We tried lifting, pushing it back up, tilting it back down, lifting, repeat, repeat... No luck. It would not lift off the wall plate. Keep in mind we are holding a 70 lb oven up at face level. I had left John holding it slightly tilted early in the process while I jammed the cord through from the cabinet so we knew the cord wasn't the problem.
I finally suggested we let her tilt and see how bad things go (We were seriously done holding it up). We hung on while the bottom of the wall plate pulled out a bit and there was the metallic screech of a screw ripping out of the wall plate and FINALLY the oven was in our arms and guided to the counter. We can't figure out WHY that screw was in there (definitely not standard installation) let alone HOW they got it into the oven and then the wall plate. It seems physically impossible so we're obviously missing something.
But, oven was out, wall plate only slightly bent and new oven ready to install. But wait... we discovered the fan housing in the new oven was badly cracked on both sides. We considered gluing but that could void the warranty, may not hold up to high heat, could cause plastic bits to get into fan, cause fire, etc.
We called Sharp and they said they'd pay for repairs. Yay! We got a notice they had assigned a repairman to come to us. We now had two ovens AND the box from the new one stacked in the living room of our 2552. We were worried they'd have no room to work... plus Covid...but, no worries! We got a call back that NO repair people were willing to drive as far as we are so Sharp is shipping OVEN NUMBER 3!!! And they don't want oven #2 back.
So, we wait. Oven #1 is in the car. Oven #2 is back in its box. Oven #3 is on the way. We talked the maintenance guy here into taking oven 1 & 2. He will merge them to get a nice new oven for his house and will try to repair oven 1 to sell or maybe pass to repair shop to use as parts or whatever. I
Let's ALL cross our fingers that oven #3 has all parts intact, works, and installs easily or John NEVER let me talk him into doing anything ourselves again.
Note: the swap would have been fairly easy if we didn't have that weird screw in there.
