Joseph,
Oh, they had a lot of other work to do, like replace the roof, fill and finish dents, replace the TV antenna head, replace a roof vent and the shower bubble, get a new slide topper with an aluminum cover, etc.
They got the a/c shroud about mid September just before I took it for a 3 week trip. It wasn't available from any RV parts wholesaler even Dometic for quite a while. It:s the Penguin 2 low profile shroud. The replacement slide topper got there the day we left in mid-Sept. When we got back in late October, we had a cold snap and they spent 2 weeks winterizing the RV's they had at the shop. I had already winterized mine.