Welcome to the Forum! Rules and Company Contact Information

Hello Fellow Cruisers!

Welcome to Phoenix USA RV's discussion board. We hope to provide a place for our Owner's Group and others interested in the Phoenix USA RV products to get together, share stories and insights, and learn from one another.

We at Phoenix already know that RV Campers are some of the finest people that can be found anywhere, but we have to run through the list of rules just the same.

We know you're all smart, busy people so we're going to keep it short and sweet.

1. No disrespectful language. As campers we have plenty to keep us from feeling crabby. Let's try to remember that before typing up a post that is only intended to stir up trouble.

2. No For Sale. Sorry, but we are not currently set up to allow advertising of any sort on the site. Just as you appreciate us offering this message board free of banner and other ads, we appreciate you not putting ads in the messages. That goes for your signatures too.   

If you would like to list a Phoenix under the for sale by owner topic, send an email with all the details to forum@phoenixusarv.com. Up to 10 photos can be posted with maximum total size 1280kb, maximum individual image size 240kb


Right now that's all we can think of. No selling stuff and no being nasty. It seems we didn't have all that much to say about rules after all.

Please enjoy this forum for sharing your conversations and your stories. If you find that you need assistance from Phoenix USA RV directly please do not hesitate to contact us by calling 574-266-2020 and follow the prompts for the department that you wish to speak to.

Regarding forum registration concerns, you may contact me at forum@phoenixusarv.com

HAPPY CRUISING!!

Hi!  Have someone on the Facebook group trying to get in here. I relayed Tina's e-mail to them from this post, is there other action they should follow?

Robin Rodriquez  -  Thank you! This IS the one I've been trying to gain access to for more than a month. I was careful when registering to do everything correctly, but I can only assume I messed up something. I have never received any response when trying to have the activation code reset. It keeps saying my email address is already registered. I have carefully entered my password, but just won't work. I don't find any where to ask for help. It just keeps taking me in going in circles. I was told by someone on this group that I needed to get PC info from this forum and that's what I've been trying to do. If anyone knows who runs this forum that I may contact, I'd really appreciate that info.

   The Forum ROCKS!! 

That should do it. Tina is the correct contact at this time.

That should do it. Tina is the correct contact at this time.

Thanks for the info. They saw it on FB, so wheels are a rollin'.   

Hi Everyone!!!
I have been seeing several inquiries about people having difficulty registering on the forum. When requests are approved, which usually happens within a few days of the registration, a reply to the user is automatically generated for that the member is approved by activation is required by the member. This is to insure that we are dealing with real people. :-) My log shows that there are several that have never activated their account once it was approved. If you are one that has not been able complete the registration/activation process, feel free to email me directly at forum@phoenixusarv.com and we will get you taken care of.

Due to a number of these type of log in and password reset challenges..  we are beginning the process of researching new forum platforms. The intention is to find something that will be more user friendly. We would like to maintain whatever history that currently exists on this forum, so this will be a process to determine how we can provide a good experience without losing that. As we move further down this road, we will let you know what path we may take.

all the best!!
tina

Good day! I'm trying to find out how to contact someone to confirm that I am registerd for the 2023 Rally in Elkhart. We sent a snail mail check in quite some time ago and have not received any confirmation.  I am new to the forum and cannot seem to find a place on here to locate contact information for anyone who might be in charge. Can someone please direct me to the person who might be able to help?? Thanks!

Seems like all the current, company related, correspondence is generated by"PHOENIXUSARV"

Historically, the respondent to such concerns was through,

THE INTERVEC - PHOENIX TRAVEL CLUB
A club for owners of small motor homes and campervans.
The official club for owners of Phoenix Cruiser, Phoenix Sport,
InterVec Falcon and InterVec Horizon RVs

E-mail: info@InterVecPhoenix.org

Evidently, all that is obsolete
Website: http://www.intervecphoenix.org/

Are you signed up for the newsletter?
President@PhoenixCruiserTravelClub.org

We will probably be hearing from them sometime in July.
See you in Elkhart.

Patti

Hi, this is Holly, President of the Phoenix Cruiser Travel Club. Our treasurer, Karen, is out of the country with spotty internet. She will be back this week. Your check would have gone to her. I'm sure you'll hear from her shortly.

As for contact, club email addresses are at the top of the newsletter which you should be receiving via email every two months. You can also use the "contact us" button on the phoenixcruisertravelclub.org main web page. That goes to the webmaster (John) and her forwards as necessary.

The club works closely with the factory but it's a separate entity. It is for owners and run by owners.

What is the process to reply to a post I have made?  I haven’t been able to figure it out correctly yet. 

Right underneath the post you wish to reply to has ‘reply’. Just tap on it and a box will appear to write regarding that post.

Patti

Look for the red arrow reply button.

Mine doesn't have the red arrow. It must change with the design you choose. Mine just has a line of text at the end of all the postings. "Reply" is the first choice. You don't reply to an individual post so it can be confusing. You can use the "insert quote" option found on each individual post. This copies that post and puts it into a new text box where your add your comment. It will then fall at the end of the whole string of comments but shows which specific posting you are replying to.

Interesting! I didn't know there are different design choices. LOL. I'll have to poke around and see what options I have. I just assumed the forum looked the same to everyone.


Larry

  to all of the friendly helpers out there.  I have the red arrow.  Now I’m curious too about what else is available.  Thanks, again!

Gayle