We will NEVER use Good Sam (or shop again at Camping World but that's a different tale) and here's why. The one and only time I called Good Sam Roadside Asst was after a front tire blowout on my Fleetwood Class A. The blowout occurred about 5pm at highway speed on busy I-85 and I was pretty rattled afterward. It was 95 degrees out but I got stopped under a bridge overpass for some shade. When I called GS a giggling young lady answered the phone. I answered all her questions (what state, which highway, what mile marker on that highway, etc) and she said she would send help. I happened to be about 15-20 miles from two pretty good sized cities in North Carolina (Winston Salem and Greensboro). I waited a couple hours and finally got a call..."I'm here but I don't see you" he said. "I'm right here under the bridge at exit 102" I replied. "No I'm on the bridge looking down - there's no RV there". Then he said "are you headed toward Spartanburg" and it hit me - SHE SENT HIM TO THE WRONG STATE. The helpful tire man was in South Carolina (and ironically dispatched from across the border in NC to go there). I had some lively discussion with GS when I called back, but the short version is I had to wait until the next day to get my tire changed because "we can find anybody tonight."
The next morning about 10 am a nice young man from Schneider's Tire service got us back on the road. Interestingly he told me that he had seen us a couple times the evening before sitting under the bridge, and that they (Schneider's) get calls from GS "all the time" but GS did not call them until that morning.
I understand that many folks swear by GS and this is just one story - but it was enough for me to say enough.