Hello Guest!

Anderson Brass Kantleak repair

  • 1 Replies
  • 5208 Views
*

jfcaramagno

  • *****
  • 178
    • View Profile
  • OwnPC: Yes
  • NewUsed: Used
  • PurchDate: Feb. 16, 2015
  • Model: 2552
  • ModelYear: 2014
  • Slide: Yes
  • IntColor: Cherry
  • ExtColor: Sunlit
  • Location: Northern California
Anderson Brass Kantleak repair
« on: April 20, 2017, 08:01:02 pm »
After watching the Anderson Brass video on how to repair the 4-way valve a few weeks ago, I decided to pull ours apart to see why it is so hard to rotate. So I pull the guts of the valve out and one o-ring is missing! We don't have a leak so I think the o-ring must have fallen out while I was removing the part (what is that part called?), but I can't find an o-ring on the driveway. So I call Anderson Brass, 2 minutes after they close for the day.  >( So I go online to see their website, but I get a Microsoft server at go.microsoft.com instead.  :beg

Does anyone who has taken the valve apart remember if it normally is missing one o-ring?
John and Carol

*

jfcaramagno

  • *****
  • 178
    • View Profile
  • OwnPC: Yes
  • NewUsed: Used
  • PurchDate: Feb. 16, 2015
  • Model: 2552
  • ModelYear: 2014
  • Slide: Yes
  • IntColor: Cherry
  • ExtColor: Sunlit
  • Location: Northern California
Re: Anderson Brass Kantleak repair
« Reply #1 on: April 21, 2017, 04:54:14 pm »
Called Anderson Brass and talked to a Customer Service rep. There are several versions of the 4-way valve and on the first version one of the o-rings is missing because that location doesn't have a function. They installed the o-ring in later versions just to make sure the missing o-ring was not causing problems. So I didn't lose an o-ring.  2o2

John and Carol