We been in Florida for about a week. On Tuesday our entry door latch broke and we could not open the coach door. After an aborted repair attempt at a local Camping World, I called the factory and spoke with Carol. She had a replacement latch in stock and agreed to have it shipped to our Florida address. Carol called back later in the day to confirm shipping cost. It turned out that next day doubled the cost of the part, so Carol shipped it tow day. We received the latch today and as Carol assured me it was an quick and easy replacement. Thank you Carol for the serivce!
