Your complaint of the diesel being noisey, is mentioned by many across all Ford E450 diesels, regardless of RV brand. Like the previous reply mentioned, be sure your engine cover is seated properly with the rubber gaskets not being folded or distorted. It is very easy to install it in such a way that causes extra noise and heat.
A 2551 is also going to provide a fairly rough ride because the 2551 RV conversion is on the lighter side of the E450 spectrum of motor homes. The longer models are heavier. The closer you are to the max weight rating of the chassis, the softer your ride will be. Again, this rule applies with any brand motor home. Not just Phoenix Cruisers.
Our 2350 model is built on a 2007 E350 chassis. Loaded up with water, gear, food and two people, our 2350 weighs about 1200 pounds less than the max rating of 11,500. The ride is only a little rougher than ideal.