Keelhauler:
You must have gotten a Ford Service rep on a good day! I spoke with them at length 2 years ago pertaining to the front end alignment on my 2011 2551S, they flat out refused to pick the tab up and said it was the responsibility of the RV manafacturer and not Ford. I went to a truck center (no Ford dealer could do it in NH) and had it done and submitted the $120 bill to them with a nice form letter and they again turned me down! Perhaps they have changed their policy of late and they should have! Thanks, Ron