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Topics - ErinS

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General Discussion / Chassis battery
« on: March 25, 2020, 10:41:03 am »
  I have a 2018 2552 PC.  I store it in a garage over the winter.  This winter I have had to jump the chassis battery every time I went to to start it and the generator.  I try to do this several times during winter as long as I can get the garage door open.  I recently took it to an RV repair shop to get the roof seams touched up and to get the water system sanitized.  The shop tells me that the battery is shot (I had them install a new one).  They are surprised given the age of the unit.  They think there is something drawing on the chassis battery, but cannot test it.  I have to take it to a Ford dealership to get this tested.  Has anyone else had similar problems with chassis battery?  How did you resolve it?

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General Discussion / Need advice
« on: April 18, 2018, 07:10:00 pm »
I visited my coach to stock it for weekend.  It has been plugged into 50 amp plug using a 50/30 adaptor.  Last time I left it, I turned off the inverter and left the surge protector on.  When I entered the coach the power step work, but I could not get the inverter, refrigerator or house lights to work.  I neglected to bring chassis keys, so I could not turn on engine to see if this had any impact on other systems.  I am sure the error lies with the operator, any advice is appreciated.  I will take keys tomorrow to see if I can get a different result.

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General Discussion / LED light strips
« on: April 13, 2018, 08:50:50 pm »
When I got home with my new PC I noticed when I turn the truck engine off the thin LED coach lights come on.  Is this normal?  I have been going around and turning them off before leaving the cab.  Is this necessary, will they go out on there own?

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General Discussion / Warranty Work
« on: April 10, 2018, 08:49:39 pm »
My bathroom door header just got repaired by local shop.  Dave, at PC, did a great job working with local shop in instructing on repairs and getting payment authorized.  Back-up monitor also repaired, ended up being a connection and fuse issue.  I could not be more satisfied with how PC has responded to these issues.

5
General Discussion / Took delivery today
« on: April 02, 2018, 07:45:04 pm »
I took delivery of my new 2552 today.  The new sales manager, Barry, did his first walk-through with us.  He missed a few things and clearly was not as familiar with the product as Earl or those of you longtimers on the forum, but did his best and called on the production manager as needed.

We came to Elkhart campground to give it the once and twice over.  A few little issues on the outside.  Biggest issues are the microwave shuts down/loses power intermittently and the engine races for an unusually longtime when stepping on the gas.  We will be going back to the factory tomorrow to get issues addressed.

Everyone was quite friendly, but found Keith, in finance, habit of chewing tobacco during paperwork less than customer friendly.  We did get a nice tour of the factory and saw a new prototype built on a Ford Transit chassis.  Will provide a complete list of fixes later.  My class A parents are very impressed with quality of coach.

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General Discussion / Staff changes?
« on: February 24, 2018, 02:39:48 am »
I am about a month out from deliver.  I have been in contact with Earl and Kyle regularly about mY build for months.  They have always been extremely prompt in responding to me, but in the last week my messages have gone unanswered.  I have also noticed that on the website where it directed folks to “contact Earl” for sales inquires, now it just says “contact sales”.  Has anyone spoken to PC in the last week and do they know if Earl is no longer the point of contact for sales?

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General Discussion / How long in Elkhart for delivery
« on: January 16, 2018, 09:53:49 pm »
I am scheduled to pick up my new 2552 on 4/2/18, how long should I plan to stay in town to resolve any issues?  What kind of issues have others had to deal with on delivery?  I have read on other posts that PC does not do a final inspection, is this true?

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