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General Discussion / Re: Awning Recall
« on: May 23, 2013, 11:00:09 am »
The awning recall covers the following awning(s) installed by Phoenix Cruiser:
Model 9100 Electric awning
Manufacture dates: February 13, 2013 to April 9, 2013
Serial numbers: 306XXXXX to 314XXXXX
List of affected sn's that Dometic provided to Phoenix Cruiser follows:
31396318 (recall completed) 31297852 30895269
30799473 31095232 30895270 (recall completed)
30799474 31095233
31297851 30895268 (recall completed)
There may be others that Dometic missed so check your serial numbers. If you extend your awning and face it from
outside, there are labels located on fabric on left end and on the roller tube on the right end. You will probably have
to get a ladder to read them.
If you have an awning that is on the above list or it is not listed and falls in the mfg or sn range, you can contact
Dometic at 1-888-943-4905 with your awning information and they can walk you through where to go to have
issue corrected.
Model 9100 Electric awning
Manufacture dates: February 13, 2013 to April 9, 2013
Serial numbers: 306XXXXX to 314XXXXX
List of affected sn's that Dometic provided to Phoenix Cruiser follows:
31396318 (recall completed) 31297852 30895269
30799473 31095232 30895270 (recall completed)
30799474 31095233
31297851 30895268 (recall completed)
There may be others that Dometic missed so check your serial numbers. If you extend your awning and face it from
outside, there are labels located on fabric on left end and on the roller tube on the right end. You will probably have
to get a ladder to read them.
If you have an awning that is on the above list or it is not listed and falls in the mfg or sn range, you can contact
Dometic at 1-888-943-4905 with your awning information and they can walk you through where to go to have
issue corrected.
