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« on: February 24, 2009, 01:46:24 pm »
My husband and I wanted to comment on the outstanding customer service of the company. We have spoken several times with Kermit, the president, and he has been extremely helpful. We would love it if Kermit shared some of his wealth of technical knowledge in the Cruiser Forum. He is a goldmine of information. We chose the Phoenix Cruiser in part because of the strong recommendations on other websites by Phoenix Cruiser owners. Several posts raved about the personal service and, in particular, Kermit. Such service was important to us since we are new to RVing but thought that some comments were probably a little exaggerated. However, after owning our 2551 for a year now, we want to spread the word about how amazingly helpful and personal the company has been in helping us get to know our vehicle and addressing any problems.
Becca and Royce Jones