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General Discussion / Re: Glad we have a Phoenix Cruiser!
« on: January 07, 2023, 11:19:04 pm »
I would have to agree with that statement. We just got rid of our 2021 Thor Compass. We called it the pandemic coach. Ford did a great job on the Transit HD350 AWD chasis. Loved the way it drove. Thats were my compliments stop.. Everything after that was horrible workmanship. Many missing parts and improperly installed items and incomplete finishing is endless. A rear wheel well improperly installed. Opened a drawer and you would get whatever weather that was outside right in your face!Tank gauges put on the wrong tanks. A/C and heaters that wouldn't shut off no matter what the temperature. Thor's quality control was non existing the day this coach was built. At Camping World for months and then not fixed properly. And I wouldn't take any of
my rv's to Camping World. They are incompetent beyond all reasoning.
We traded our 'pandemic coach' for a 2022 Phoneix 2351D. So far one trip and put 800+ miles on her. We couldn't be more happy with the coach. The build quality of it is fantastic. Had a couple questions along the way and reached out to Phoneix. They were spectacular,! After dealing with Thor customer service, (yes you to death and do nothing.) I will never buy anything Thor or would I recommend them to anyone. Not even to people I don't like. We love our 2351D !
my rv's to Camping World. They are incompetent beyond all reasoning.
We traded our 'pandemic coach' for a 2022 Phoneix 2351D. So far one trip and put 800+ miles on her. We couldn't be more happy with the coach. The build quality of it is fantastic. Had a couple questions along the way and reached out to Phoneix. They were spectacular,! After dealing with Thor customer service, (yes you to death and do nothing.) I will never buy anything Thor or would I recommend them to anyone. Not even to people I don't like. We love our 2351D !