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General Discussion / Re: Why am I “banned from using this forum”?

« on: February 26, 2026, 08:06:40 am »

Tried to log into this forum on 2/21 and again got the message I was banned. Tried again every day since and got the same message every time until this morning (2/26) when this did not happen (which is how I am able to post this message). My location (currently New Mexico) is unchanged from where I have been since 1/7/26. Not sure updates have fixed this for me. This is a very irritating and negatively impacts my interest in trying to use this forum. 

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General Discussion / Re: Why am I “banned from using this forum”?

« on: February 09, 2026, 09:29:11 am »

FLEI,


I had some free time to research this further and found a way to get myself "banned', AND HOW TO REMEDY the problem.  I won't go specifically into how to get yourself banned, but basically it is caused by accessing the forum on different ip addresses from different countries within a short period of time... I.E. The forum software thinks that you are a bad character trying to spoof it and it drops a poisoned cookie on your device.  That cookie eventually ages off and let's you back on..  While you still have it on your device, all users who try to login from your device are banned. (As you have experienced and described above.)  The good news is, there's a way to get rid of it instantly.


To remove the ban you must remove ALL saved cookies for the forum website.  THE KEYWORD IN THAT SENTENCE IS **ALL**.  The basic "delete cookies" command does not always remove the one which bans you (this is a whole new issue of DELETE based upon versions of CHROME and maybe other browsers too). To do so, follow these steps.  I only have Chrome, so if you are using Edge, Safari, or Firefox it might be slightly different.

Open Chrome
Open Settings (click on your Google avatar icon, at top right and then click on Settings )

Click on Site settings
Click on All sites
Click on the magnifying glass and search for phoenix

You will get at least one result, including...
            phoenixusarv.com

Click on the trash can beside Phoenixusarv.Com
Click on Delete & reset
..... Now all of the cookies, saved credentials, saved history, and the "you are banned" cookie are gone!


Open the forum. It will ask you to login as if it was your first time to login on this device. It will ask for your userid and password and all should be good.


From what I can tell after reading hundreds of online support discussions the SMF administrators of our forum have an over zealous rule to block international hackers with too broad of a wildcard pattern for IP addresses... It blocks the bad guys and occasionally tags us too.


Larry

Thanks Larry, I think you MAY have figured it out. As I stated above everything started to work fine again on 1/26/2026 so maybe the "bad cookie" expired?

However, re. the cause of the problem, I have not recently attempted to log on from a foreign country (I'm sure I viewed the forum in 2023 when we traveled a few months in Canada and that never caused this issue). When the problem first occurred in October 2025 I was at home in Massachusetts, USA, the same home I was in when I joined the forum and ever since. The problem persisted when I arrived in NEW Mexico (the US State, not a foreign country) on 1/7/26.

Anyway, all is well now and if this happens again I will follow your advice.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 21, 2026, 10:16:57 am »

 

Hi Guys!
It's hard to know why this is happening as each individual user and login attempt provides a different scenario. The ban is "automatic" and I do not see a way to remove the ban on individual usernames. However the frequency certainly increased after we raised our security with GoDaddy this past fall as the site was and continues to get hit with a high volume of suspect and malicious traffic. We want to resolve the hyper sensitive banning while maintaining the security.

We appreciate your patience as we continue to review and try to improve the experience without removing necessary security protocols.

Thank you for the engagement that you provide on this forum and we will continue to try to remedy the issue.

safe travels!

Well for some reason this morning I tried to access the forum on my laptop and could!! and was also able to log in. I have no idea why I couldn't do this for the past 3+ months or why I could now. Weird.   

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 20, 2026, 12:41:48 pm »

BTW, in an attempt to work around my issue I thought I would just set up a new account by registering using a new user name etc.. However, this won’t work because as soon as I go to the forum home page I get the message “Sorry Guest, you are banned from using this forum!”, and I cannot proceed further. ugh.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 20, 2026, 12:32:17 pm »

I get the same message when I'm not in the states or in an airplane. The provider that runs the forum has a restriction that all users must have a U. S. IP address.  As soon as I'm back in the states it works just fine.  The ban is on the ip address, not you the user.


With that said... Is it possible you are near the Canadian or Mexican border?  If on a phone or mobile hotspot or starlink, could you be close enough to a border that you are picking up a tower and "roaming"?


One solution I found to bypass the rules was to use a VPN and configure it to show that I was in Chicago or NYC, or some location clearly inside the states.  I. E. I was faking it out and it thought I was in the states.


I hope that helps you.
Larry

I first got the banned message in October while attempting to log in from my home in MA, the same place I’ve lived since I registered for this forum. Since 1/4/26 I’ve been in Las Cruces, New Mexico (close to Mexico but ~50 miles away) where I will be until April; i was here last year at the same time and the forum worked fine then. I am not a techie and i do not understand why i am having this issue.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 20, 2026, 12:24:52 pm »

I think the forum is quiet because of the season and less members camping in this cold weather... and possibly no one is having problems or needing advice.


So allow me to ask... How are you able to post the above replies if the forum tells you that "you are banned" ?   It's the problem resolved?


Larry

Problem still exists on my laptop but I can log in and read and post from my phone. However, as I mentioned, imo the phone based interface for this forum is terrible; bad enough that i had not bothered to check the forum for months. I have no clue why i can access the forum on my phone but not on my laptop.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 20, 2026, 08:34:43 am »

Not being a Chromebook user this is a shot in the dark.  Some have recommended rebooting and clear cache.  Have you done a hard reset-boot:  removing the battery.  This has worked last resort on laptops.  I’m out of ideas, hope this works.

I’ve rebooted and cleaned the cache etc. many times with no change in this problem. Not up for trying to remove the battery on this ultra-thin laptop.

BTW I have emailed the PC office several times asking for help with this issue and never received any response. The PC website seems wonky and like there have been no additions or changes in a very long time. Is the company still in business?

Guess I will just continue to use other forums instead of this one. Too bad.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 19, 2026, 12:23:48 pm »

One thing that throws a wrench in the works is a VPN; I suspect some ad blockers and other spoofing  software would do the same.  I cannot connect while using a VPN.

Not using a VPN. Ad blocker is turned off. Still get the same message.

I never had an issue for over 5 years while using the same hardware and software. Then back in October I got the message i was “banned”.

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General Discussion / Re: Why am I “banned from using this forum”?

« on: January 19, 2026, 09:19:32 am »

Thanks Ron but your solutions did not work for me. I use a Chromebook and cannot run CCleaner. We already communicated about this issue on the iRV2 forum.

Any other ideas? Anyone?

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General Discussion / Why am I “banned from using this forum”?

« on: January 19, 2026, 07:44:35 am »

When i open the Forum homepage on my laptop I get the message “Sorry Guest, you are banned from using this forum! This ban is not set to expire.” If I try to log in I get the same message. I’ve cleared my cache, history etc etc but nothing changed. This situation has existed since October. I’m posting  this from my phone where I seem to have no such problem. I would like to be able to log on from my laptop as it isn’t very easy to read this forum on my phone.

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General Discussion / Re: RV Travel: RV inspector recommends the best older motorhome brands

« on: June 23, 2025, 09:39:15 am »

I agree about the high quality of Phoenix Cruisers! At least this is very true of our 18 year old 2007 2350 which now has 105,000 miles on it. Our longest trouble-free trip was 18,000 miles. We have driven it over some of the roughest paved and dirt roads in North America (with even the occasional off-road excursion) and have never had any failures.

There have been ZERO problems with the chassis, drive train, or cabin structure (interior and exterior). Other than the macerator system (which was not working when we bought it in 2020) all the appliances, systems etc. are still working (knock on wood!). Even the slide-out has been trouble free (I've probably jinxed it now!). The Onan generator is the only thing that is quite unreliable (note: this is of course NOT built by PC but by Cummins) (we do not care because we NEVER use a generator anyway thus I have not spent the time to deal with its fueling problems). Cosmetically the exterior does look like hell because the clear coat failed years ago.

Importantly I will note that both prior owners were very mechanically adept and did an excellent job maintaining it which I also try my best to do. IMO owning a motorhome is NOT for those not knowledgeable, interested or able to put in a good amount of time and money to keep this truck/house-thing in good shape!       

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General Discussion / Re: Sanicon Turbo 700 Macerator

« on: May 03, 2025, 08:18:11 am »

Assuming it is a bigger deal than a blown fuse, etc., and you don't want to fix it....

We bought our 2007 2350 in 2020 and the Sanicon system wasn't working when we bought it (and anyway 2 years later the macerator fell off on the Denali Hwy. ), thus we have always just used the "good old-fashioned" stinky-slinky system to dump. As we were used to this anyway we find it is no big deal at all to dump using nothing but gravity. Maybe on your later model unit it is more complicated? Hopefully others who love the Sanicon system will chime in as to why it is superior so we will know what we have been missing. 

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General Discussion / Re: Anyone Still Have Their Original Coffee Maker That Mounts To The Galley Door?

« on: March 12, 2025, 12:09:02 pm »

I always wondered what that strange little counter was on that cabinet door! Thanks for posting this and solving the mystery.

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General Discussion / Re: Valve Stem Extensions

« on: December 17, 2024, 02:17:58 pm »

You all make me feel like I am really under-thinking things when it comes to tires, stems and TPMS!

For as long as we have owned our 2007 2350 (since 2020) we've driven 45K miles and have used a cheap-o made in China (aren't they all?) TPMS system that uses senders on the end of the valve stems, and cheap-o braided inner dually extensions, and I've never rotated any tires. Never had any issues with any of that. Got new front tires after 30K miles and rear tires after 40K miles due to tread wear. Now I'm worried that some disaster is lurking!   

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General Discussion / Re: Replace the water heater?

« on: November 08, 2024, 09:00:11 am »

I agree- amazing write up of the process! Sure makes me hope our water heater never dies (because such a complex process convinced me that if it does it is going to cost $$ to have it replaced by an RV shop! ).