Cruisers Forum
Main Forum => Tips and Tricks => Topic started by: Barry-Sue on January 26, 2012, 11:18:47 am
-
Just in case you have to deal with warranty issues on the road - always carry a proof of purchase of the RV with you. One of the igniters on our cooktop has been sticky since day one. Yesterday it finally became inoperable so I called Atwood and the first thing they told me I needed was proof of purchase. We've always carried ours with us so no problem but I just thought that maybe anyone new to the RV world might not think of it so hopefully this will be helpful to someone else.
Barry and Sue
-
That is a good reminder.
I got a fat white 3-ring binder that I keep everything related to our rig inside. Exception is the Ford chassis manual kit which is kept next to it, both stored here.
(http://farm4.staticflickr.com/3588/3508503966_b4a8fc4c69.jpg)
I do question "Proof Of Purchase" as I got the owners manuals and installation manuals for everything, but no actual receipt as PC-USA purchased them from the suppliers, not me personally.
-
If you keep a copy of your sales receipt showing the VIN and date of pickup in the rig, you will have proof of purchase for everything installed as original equipment.
-
Tom,
That is what was required for our warranty issue. The installation manuals and owners manuals are not considered "proof of purchase". We too keep the PC-USA receipt for the RV that shows date and VIN.
Barry and Sue