Cruisers Forum
Main Forum => General Discussion => Topic started by: garmp on November 09, 2024, 02:59:24 pm
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Has anyone ever contacted Liquid Springs service. I would like to make a service appointment and can't get anyone to reply. I emailed and called and left messages with no reply at all. I would hate to drive that far unannounced to find them too busy to help.
thanks
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I called and made an appointment for a "check up". They have a spot to park, with electric hookup, overnight. We arrived late afternoon and had an early morning appointment. They took a few hours while we went out for breakfast in our towed. They called us when it was ready. They went over a bunch of stuff .... but bottom line was the steering wheel wasn't properly adjusted to send the signal needed to prevent the body sway appropriately. They corrected it. I could tell a difference when driving, after they adjusted it. The body sway was much better when going around curves. No difference when going over bumps.
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Try calling 503-709-8901. That's the number I have for Wayne Wells (manager?) at LS. Keep in mind my experience was about 2 years ago.
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Thanks a bunch. That's just what I wanted to know. How far in advance did you call for your appointment?
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Don't remember exactly ,but more than a month in advance . Possibly 2 months.
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We went to the factory 4 years ago after we bought our gently-used 2019 3100 to get the initial 2,500 mile checkup which was never done. They were very welcoming and we came away with swag too - nice coffee/tea mugs and tee-shirts. The whole checkup took about an hour.
Hank
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Garmp
It will be interesting to see how your experience goes.