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Main Forum => General Discussion => Topic started by: garmp on November 09, 2024, 02:59:24 pm

Title: Liquid Springs
Post by: garmp on November 09, 2024, 02:59:24 pm
Has anyone ever contacted Liquid Springs service. I would like to make a service appointment and can't get anyone to reply. I emailed and called and left messages with no reply at all. I would hate to drive that far unannounced to find them too busy to help.

thanks
Title: Re: Liquid Springs
Post by: RonJ on January 21, 2025, 03:06:51 pm
I called and made an appointment for a "check up".  They have a spot to park, with electric hookup, overnight.  We arrived late afternoon and had an early morning appointment.  They took a few hours while we went out for breakfast in our towed.  They called us when it was ready.  They went over a bunch of stuff .... but bottom line was the steering wheel wasn't properly adjusted to send the signal needed to prevent the body sway appropriately.  They corrected it.  I could tell a difference when driving, after they adjusted it.  The body sway was much better when going around curves.  No difference when going over bumps.   
Title: Re: Liquid Springs
Post by: RonJ on January 21, 2025, 03:09:53 pm
Try calling 503-709-8901.  That's the number I have for Wayne Wells (manager?) at LS.  Keep in mind my experience was about 2 years ago.
Title: Re: Liquid Springs
Post by: garmp on January 22, 2025, 09:35:06 am
Thanks a bunch. That's just what I wanted to know. How far in advance did you call for your appointment?
Title: Re: Liquid Springs
Post by: RonJ on January 22, 2025, 11:48:43 am
Don't remember exactly ,but more than a month in advance . Possibly 2 months.
Title: Re: Liquid Springs
Post by: custerhank on January 24, 2025, 01:50:13 pm
We went to the factory 4 years ago after we bought our gently-used 2019 3100 to get the initial 2,500 mile checkup which was never done. They were very welcoming and we came away with swag too - nice coffee/tea mugs and tee-shirts. The whole checkup took about an hour.

Hank
Title: Re: Liquid Springs
Post by: RonJ on January 24, 2025, 07:14:57 pm
Garmp

It will be interesting to see how your experience goes.