Cruisers Forum
Main Forum => General Discussion => Topic started by: 2 Frazzled on December 04, 2020, 04:53:07 pm
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Our oven died with a quiet whump a week or so before Thanksgiving. We have our new one in hand and are hoping for some guidance. Has anyone had to swap out the oven? (We have an email in to Phoenix but figure we're after hours there by now). Our rig is overrun with new oven, boxes and bits AND it's our day off so we were hoping to get this going today.
We THINK we need to:
- unplug oven from inside cabinet and feed cord back out to oven space (Can't be done until oven is lifted down. Space between side of oven and wall too narrow. Cord has to feed through three holes: cabinet side + two sides of divider wall. Power cord originates on top of oven. Phoenix shoves excess cord down between two wall pieces to keep excess out off cabinet. We've pulled it all into cabinet to make it easier to pull through as oven comes down.)
- remove stained wood trim board above oven - 2 screws (done)
- remove screws on metal bracket thing above oven (Thinking it is a Phoenix rigged set up to emulate upper cabinet and that oven is screwed to bottom of the bracket)
- remove mounting bolt from behind the grease guards (We only have one of these. Holes for two, one on each side)
- lift oven up off mounting plate then ease down while feeding cord through holes (it's Only 70 lbs - easy right?)
Is there anyone that can confirm this is the right procedure and we aren't going to either rip the oven off the wall or get stuck balancing it in the air while we unscrew something else?
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We had to take down our Apollo convection oven the same way. What we did was piled blankets, pillows, anything to raise the surface of the counter so when we got the oven off of the bracket we could set it down, feed the cord through the hole, and then put the oven on the floor.
Doing it this way allowed one person to hold onto the oven while the other person fed the cord through the hole. Yes, those ovens are heavy.
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Our oven died with a quiet whump a week or so before Thanksgiving. We have our new one in hand and are hoping for some guidance. Has anyone had to swap out the oven? (We have an email in to Phoenix but figure we're after hours there by now). Our rig is overrun with new oven, boxes and bits AND it's our day off so we were hoping to get this going today.
We THINK we need to:
- unplug oven from inside cabinet and feed cord back out to oven space (Can't be done until oven is lifted down. Space between side of oven and wall too narrow. Cord has to feed through three holes: cabinet side + two sides of divider wall. Power cord originates on top of oven. Phoenix shoves excess cord down between two wall pieces to keep excess out off cabinet. We've pulled it all into cabinet to make it easier to pull through as oven comes down.)
- remove stained wood trim board above oven - 2 screws (done)
- remove screws on metal bracket thing above oven (Thinking it is a Phoenix rigged set up to emulate upper cabinet and that oven is screwed to bottom of the bracket)
- remove mounting bolt from behind the grease guards (We only have one of these. Holes for two, one on each side)
- lift oven up off mounting plate then ease down while feeding cord through holes (it's Only 70 lbs - easy right?)
Is there anyone that can confirm this is the right procedure and we aren't going to either rip the oven off the wall or get stuck balancing it in the air while we unscrew something else?
I've had the Sharp microwave out a couple of times while attempting to fix the display (failed). Sounds like yours may be installed differently though as mine is plugged into a receptacle that is in the same enclosure as the microwave. What I did was slide the microwave about halfway out, let it teter on the brink while holding it with one hand and unplugging it with the other hand. Fun Times :beg
It is heavy but I was able to lift it out and back in again all by myself (me: 5'-6" 120 lbs)
By the way my Sharp microwave is a model R-820BW (see photo). I'm probably going to have to replace it because of the bad display. What model is yours and what are you replacing it with?
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I can't speak specifically about the Sharp, but every other microwave I have put in or taken out needs to be help up (I use a car jackstand) while the bolts that hold it at the top are loosened and removed. Then it's best if two people hold the stove up and then let it swing down slowly BEFORE you disengage from the rear mounting bracket. Once you get it swung down 8 or 10 inches, then lift the back off the mounting bracket.
Again, I cannot speak for the Sharp, but typically there is no bolt (or two) to remove from the underside or back bracket.
Again.. It's a two person job!
Don
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We have two people, we're just clueless. Ours is the Sharp R-1874-T convection microwave. Big, residential bugger with no cabinet enclosure. It hangs off a mounting plate that is screwed to the wall. We're hoping they haven't changed anything with that and can use the existing mounting plate. The box it came in can be cut to use as a support prior to tipping oven up on the plate but we're hoping to not cut the box up so we can put the old one in it. We plan to give old one to someone who can either fix it or use it for parts.
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We changed ours in our 2006 2551, and I don't remember any problems at all. The new one fit in and all the same mounting worked fine. Too long ago to remember much else.
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Hello
I have had mine out a couple of times in my 2017 2552. Its a sharp micro/convection oven. On mine you remove the wood trim above the oven, and then unscrew the angle iron you will find behind the wood trim. Then remove the two grease screens on the underside and you will see a bolt head that actually screws into the bracket, and the screws are 6-8 inches long. Before removing those screws ensure you have something to protect the top of the stove. Once you get those 2 screws out the microwave will tilt down towards you and you lift the back up slightly to get it off the wall bracket. You need to be pushing the microwave toward the wall when you remove the screws so it doesn't fall. Like I said once those screws are out tilt the front towards you and lift up the back slightly and hold on. I have done mine by myself. Hope this helps and good luck.
Lance
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There are two basic installations for the microwave/convection oven combo unit.
The earlier design like our 2007 2350 has where the unit slides into a cabinet with 6 mounting screws on the vented face plate.
CLICK HERE (http://forum.phoenixusarv.com/index.php/topic,2486.0.html) to see many pictures of the installation including my solution for the oven working itself loose.
The current design where the unit incorporates the stove hood with vent. EngineerIt seems to be experienced with this type.
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Thank you all. EngineerIt seems to have the same style oven and mount. The steps are what I suspected and the first hand knowledge is awesome. Hopefully we can replace it later today.
Did you have any problem with the power cord catching or did it willingly slide out?
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Sorry it took me so long to reply but got busy. The cord was long enough after it was unplugged to sit it down on a pillow on top of the stove.
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2o2
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EngineerIt's instructions were perfect. Our installation was not. I hope to post pics eventually but for now... Our oven only had one bolt holding it to the back wall plate. The left side had a small screw going from the back of the oven into the metal wall plate.
We removed the wood trim. We removed the five or six screws holding the iron bracket to the ceiling-mounted 2x4. We removed the one wall bolt and the oven tilted forward into our waiting arms... and stopped. We tried lifting, pushing it back up, tilting it back down, lifting, repeat, repeat... No luck. It would not lift off the wall plate. Keep in mind we are holding a 70 lb oven up at face level. I had left John holding it slightly tilted early in the process while I jammed the cord through from the cabinet so we knew the cord wasn't the problem.
I finally suggested we let her tilt and see how bad things go (We were seriously done holding it up). We hung on while the bottom of the wall plate pulled out a bit and there was the metallic screech of a screw ripping out of the wall plate and FINALLY the oven was in our arms and guided to the counter. We can't figure out WHY that screw was in there (definitely not standard installation) let alone HOW they got it into the oven and then the wall plate. It seems physically impossible so we're obviously missing something.
But, oven was out, wall plate only slightly bent and new oven ready to install. But wait... we discovered the fan housing in the new oven was badly cracked on both sides. We considered gluing but that could void the warranty, may not hold up to high heat, could cause plastic bits to get into fan, cause fire, etc.
We called Sharp and they said they'd pay for repairs. Yay! We got a notice they had assigned a repairman to come to us. We now had two ovens AND the box from the new one stacked in the living room of our 2552. We were worried they'd have no room to work... plus Covid...but, no worries! We got a call back that NO repair people were willing to drive as far as we are so Sharp is shipping OVEN NUMBER 3!!! And they don't want oven #2 back.
So, we wait. Oven #1 is in the car. Oven #2 is back in its box. Oven #3 is on the way. We talked the maintenance guy here into taking oven 1 & 2. He will merge them to get a nice new oven for his house and will try to repair oven 1 to sell or maybe pass to repair shop to use as parts or whatever. I
Let's ALL cross our fingers that oven #3 has all parts intact, works, and installs easily or John NEVER let me talk him into doing anything ourselves again.
Note: the swap would have been fairly easy if we didn't have that weird screw in there.
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Merry Christmas all!
Here's an update on our oven saga. Oven #3 finally arrived. The door was hanging crooked but we found they just didn't finish the install (nice quality control - the door was visibly out of alignment as soon as we lifted off the box.) We were able to align the hinge and snap the plastic piece in place to hold it. We were quite pleased with our non-fix-it selves.
The last step prior to testing is invert the exhaust fan to vent up. We crossed out fingers, opened the compartment and... The plastic fan housing is cracked. It's only one side instead of both like oven #2 but it's bad enough that the fan clicks when you turn it like a playing card in bicycle spokes. Arrrrrgh! We packed that baby back up and broke out the adult beverage. We'll start hounding Sharp tomorrow.
We passed oven #1 and oven #2 to the maintenance guy here who is going to try to merge them and get one functional Oven. Oven #3 is boxed and serving as our new coffee table. We were so excited to get our floorspace back. Ah well, life goes on. Thank goodness we have an instant pot to cook in.
Has anyone replaced replaced this oven model with something else? We're having evil thoughts about Sharp right now.
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You are overdue for some good luck with this saga! I hope you get some soon. Have you searched for wall-mount microwaves? If I had to replace mine I would try to find one using less than 1000w so it would work off of the inverter.
Better yet, do you have one of those Coleman folding stove-top ovens? We love ours, since we are almost never plugged in anywhere. And I hate the drone of a generator.
Best of luck and supreme holiday wishes to you!
Dougn
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Update... We have a functioning oven! However, it is not without issues. UPS delivered it to the visitor center here and the outer shipping box was fine. The oven's box inside was damaged and had obviously been opened and resealed. Sharp obviously packed it that way. We are thinking it was a return. We were worried and took pics. Once we got the oven out we should see the top and side were pretty dented in the right rear corner. We took pics. We took off the top plate and pulled the fan unit and IT WAS NOT CRACKED! We would have done a happy dance if we had more than two square feet of floor space around the oven and box. We could then look in the oven and see the dent was just to the outer casing. It wasn't bad enough to affect the fit on the wall, no one would ever see it and we decided we would go with it. We will call Sharp tomorrow and get it on record.
We tested the microwave, fan and oven and all worked. We hoisted that puppy up, braced it against the wall, crammed the cord through the hole and screwed everything in. She looks beautiful!
This was Sharp's last shot. We were going to throw in the towel and find a different oven if this one didn't work. Now we have to push to get rid of the second broken one. Sharp was supposed to send a return label but hasn't. We boxed that oven and evicted it from the house. It's camping in the car until Sharp calls it home. We can see the floor again, walk through the house, sit on the couch... so nice.
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Hi 2 Frazzled,
I am not suggesting you do this now, but I wonder if you had an opportunity to make your damaged microwave all good using parts from the original one.
Different Story, Different Microwave Hood
At home we remodeled our kitchen which included changing every appliance. I cleaned the old appliances and used them to upgrade our downstairs kitchenette. One appliance was the microwave hood which was a greasy mess inside and out from Irene's daily cooking. I took it "Completely" apart and degreased every nook and cranny with kerosene which went surprisingly easy. I also removed superficial swirls & scratches in the black plastic face using an automotive paint restoration product. The result was a like-new microwave hood. It replaced a generic vented hood and a counter-top microwave which was an awesome upgrade.
One thing I learned from cleaning the microwave was how easy it was to completely disassemble. If I had a second identical unit, it would have been a breeze to swap damaged panels for good ones.
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Glad to hear it. We were wondering about your situation, but were afraid of inquiring, like possibly adding salt to the wound. Glad it finally worked out for you and look forward to Spearfish.
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Ron, any part swapping would void our warranty. We checked with Sharp after the second broken oven/fan housing. We asked if they could just ship a new fan module and we'd swap it in (remove casing, unplug old fan module, plug in new one, put metal casing back on.) They said yes, we could do it but warranty would be voided since we're not authorized repair reps. So we went with the third replacement oven. We don't want to risk hidden damage. They are three for three on obvious damage. Who knows what's inside. She does seem to be working just fine.
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Ron, any part swapping would void our warranty. We checked with Sharp after the second broken oven/fan housing. We asked if they could just ship a new fan module and we'd swap it in (remove casing, unplug old fan module, plug in new one, put metal casing back on.) They said yes, we could do it but warranty would be voided since we're not authorized repair reps. So we went with the third replacement oven. We don't want to risk hidden damage. They are three for three on obvious damage. Who knows what's inside. She does seem to be working just fine.
Ah, I get that!