Cruisers Forum
Main Forum => General Discussion => Topic started by: ExStarlifter on July 09, 2018, 08:15:43 am
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We picked up our 2910D last month - the wife noticed yesterday that the 3 LEDs in the 4-5 o'clock position of one of the two inboard taillights are inop. I sent a msg to Dave - I'm sure they will respond quickly, but I was wondering if anyone else has seen a problem with early bulb failure of the new LED taillights?
Mike
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We picked up our 2910D last month - the wife noticed yesterday that the 3 LEDs in the 4-5 o'clock position of one of the two inboard taillights are inop. I sent a msg to Dave - I'm sure they will respond quickly, but I was wondering if anyone else has seen a problem with early bulb failure of the new LED taillights?
Mike
Not uncommon to see individual LED's ('elements') in an LED 'light assembly' not lit. I see them in trucks, buses, traffic lights etc. I did some searching to see if there was a defined limit of just how many elements, or a percentage of elements that do not work that render the entire assembly 'broken'.
With LED monitors, there usually is a dead pixel count that has to be met for a monitor to be considered defective under warranty. I cant seem to find such a clause for vehicle LED's.
Petersen MFG is a well known light manufacturer, so I checked with them.
""LED lights manufactured by Peterson Manufacturing Company ("the manufacturer") and sold under the PM LED, LumenX ®, Great White ® and Piranha ® brands are warranted to the original purchaser against defects in material and/or workmanship for the life of the product. "" seems pretty cut-and -dry, right? But... conditions and exclusions apply..
""• Product failure is caused by the defect or malfunction of equipment or component(s) from a source other than the manufacturer."" is the key. Petersen does NOT make the resistors and LED's that make up an LED light assembly. So... if a few LED's fail to light, and its because either they failed or the resistors used with them did... not a warranty issue.
GROTE company has similar language- ""In no case shall the warranty be extended to defects in materials, components (which includes but not limited to bulbs),....""
So... looks like a few LED's out in an array still leaves it 'operational' and not a warranty issue. I would like to see somewhere a percentage, IE: over 30% of elements out defines failure of an array. Little surprised it isnt easier to find.
The 4 inch STT lights on my coach are original, and do not use a standard connector. The connecting wires come right out of the case. They are flaking off insulation, and due for replacement even though they still light. :'(
Seen these on trailer trucks, and I like this style of light - but the picture is a bit confusing. Upper left is running light, upper right is all off. Lower center is running and center brake. I really like the way the running light 'rings' look.
(https://cdn2.bigcommerce.com/server1500/c824d/products/190278/images/85367/4_Inch_Round_STT_PTC_GLO_Red_LED_Light_37132__61745.1413824634.1280.1280.jpg?c=2)
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More good information - and thanks for your investigative work! I emailed Dave and a new light is on the way. Will keep you posed.
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New light arrived as promised along with an additional item I requested. Great customer service!