Cruisers Forum
Main Forum => General Discussion => Topic started by: JFGray on June 01, 2017, 01:51:07 pm
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Is anyone else having trouble getting parts? I started an upholstery upgrade project on our 2100 in February, and have been forwarded, delayed, ignored, and postponed until its now June!! We wanted to travel this summer with the upgrades, but at this point who knows??
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Nope, I have never had any problems getting any thing I wanted from Phoenix. Who are you dealing with, Phoenix or some one else? If Phoenix, who at Phoenix? I have always dealt with Carol and she has been very good at taking care of me.
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I had learned that when it comes to seats, seat cushions, seat skins, things like that, I had to work direct with the supplier for Phoenix's seats, the name Paul's Seating. Phoenix was able to help a little here and there, but working direct with the supplier was the way to go when I replaced our barrel chair with a 3rd captains seat. And as I recall, it took a very long time to get the seat.
It has been many years since I ordered that seat 3rd captains seat. Maybe Paul's works a little faster these days, but then again.... (WH)