Cruisers Forum
Main Forum => General Discussion => Topic started by: ragoodsp on June 01, 2015, 09:16:56 pm
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Heavy rain up here in NH and I noticed some wet around one corner near the slide on the PC. Everything looks very tight on the roof and wall so I placed a call to PC and as usual I got passed right thru to Kermit , the owner of PC. We had a super conversation and he led me to a couple possible trouble spots. What other RV manafacturer offers the owner as the number one resourse for consumer inquiries?!
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We recently had a chassis related electrical issue which the sprinter dealership in Jacksonville Florida spent two hours unsuccessfully trying to resolve. Knowing they weren't getting any where I called Phoenix, got Kermit and put him on with the mechanic, the problem was solved within minutes.
It was an expensive lesson, PC should be contacted early on with any troubleshooting.
Thanks Kermit!
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Kermit is a wealth of information. I realize he has been making these coaches for a long time but his knowledge of where every connection is, etc. just floors me every time I have a discussion with him. It is obvious he likes helping his customers and I am appreciative of that fact. Ths., Ron G.