Cruisers Forum
Main Forum => General Discussion => Topic started by: Idjit on March 20, 2015, 04:55:41 pm
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Hi to all.
This is my first post on this forum. I have been lurking around here for the past year gathering information for our next motorhome purchase.
I would like to thank you all for the information that you have supplied. This forum has a wealth of knowledge.
This post is directed to those that are uncertain about the Phoenix Cruiser in general or about buying factory direct.
My wife and I have owned every type of RV that is out there. Last year we sold our Monaco Class A diesel pusher because we wanted to downsize and get something that was more manageable and easier to drive.
Last May we took at trip to the factory. Unfortunately we arrived late in the afternoon as they were trying to close up. Earl was kind enough to give us a quick factory tour, show us several completed units and even let us test drive a 3100.
During the past year I did extensive RV research planning our next purchase. Everything I looked into always brought me back to PC. They seemed to offer the best value for the dollar in the areas that we were interested in.
So, last week we finally got a break in the weather and decided to return to the factory to see if we could finally make some kind of decision. We live in southwest Montana, this is not an easy undertaking this time of year.
We met with Earl who gave us another quick tour of the facility. He then turned us loose to roam freely throughout the factory and look at anything and talk to anyone we wanted to.
To those unfamiliar with the PC factory, they do not have a dedicated showroom. When we were there they had every model but the 2700, all completed and ready to go. That of course will change constantly. All the models are either inside the factory or in the outside lot. You are allowed to roam freely and spend as much time as you like looking at whatever you like. You can also test drive anything you choose.
We wound up spending two and a half days there. During that time we talked with everyone that worked there. All employees freely gave there opinions and openly talked about the product and the company. They are all long term employees who are happy working there and excited about the products they produce. Happy employees produce a better product. The company did not try to hide anything from us, we were allowed free and open access to all production areas. We came away very impressed with the quality of the motorhomes that they produce, and the people they employ.
Anyone who has purchased an RV knows that normally you go to a dealership, settle on a unit that isn't exactly what you want because you have to take what the manufacturer has produced. You might get to make a selection with colors but, that is usually your only choice
PC is a completely different experience. We wound up ordering a 2910D. When you order you have a lot of control over how your motorhome is designed. We had them move a window, change the design of cabinets and doors, design and add a custom cabinet, move a faucet, design custom window valances and change colors and fabrics. All this at no additional charge.
We found that by going factory direct we were able to design a motorhome just the way we wanted for about the same price of a regular mass produced unit.
I apologize for being so long winded but, I think this could be useful information for those who are a little uneasy about a different way to purchase. If you are at all interested I think it will be worth your time to go to the factory and check it out yourself. We are very happy that we did.
Jim & Wendy
Montana
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Ldjit......congrats on the placement of your order for a PC. Like you I was tired of the big Monaco
Coaches (2) and moved to PC. I started with a 2551 and moved up to the 3100. I will celebrate 3 years in May with the 3100 and I have had zero issues . Any questions I have ever had I just call Kermit and he is aways super and goes out of his way to help.
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The best is yet to come, wait until you experence the after sales support.
Welcome to our merry group.
(w)
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Congratulations Jim and Wendy,
Do not apologize for being long winded, for those of us that visited the factory came away impressed as you did.
You will be happy with your new Phoenix, and I wish you many safe miles with it
Bill Golden. y-- 2o2
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I haven't been to the factory, I bought my 2010 3100 used last September. I too have owned 13 rvs in 16 years, trailers, DP class As, class C s etc. I am very impressed with way PC builds their units, I have also found the factory ( Carol, Kermit ) very friendly, knowledgeable, and willing to help anytime I had a question. I think you have made a wise decision, best wishes for a great summer.
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Congrats! When do you take delivery?
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Welcome Jim & Wendy! Maybe Earl in his spare time can embroider your testimonial onto a sampler for the wall of his office. Great post! heartshower
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Please post photos when you take possession of your 2910. We have a 2013 2910, with one slide and twin beds. I would love to see what you did with the 2910D.
Judi
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Earl has spare time? In the spring when everyone wants their Phoenix right away? I think that testimonial will have to get spit out by a computer and posted on the bulletin board... or added to the web site. I hope it makes it to the bulletin board so all the factory employees can see it and know they are appreciated by the owners.
Welcome Jim and Wendy!
I'm sure you're going to love your new Phoenix. The hardest part of picking her up is arriving home. You just want to drive right past and keep adventuring. Enjoy!
Holly
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Yesterday Chris and I finally agreed and put down payment on custom 2400 so should be rving again by 4th of July. Had visited factory over a year ago and though workers had left got great tour by Kermit. Looking forward to many years of good times ahead.
Randy
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Thanks to all for the replies.
Our scheduled delivery date is around the first of June, a twelve week build time. We opted for full body paint and that adds several weeks to the time.
After we take delivery we will post pictures of the changes that we made.
And yes the factory is very busy right now. They don't seem to be having a problem selling.
Thank you again for the warm welcome.
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I love this so much! heart shower I would love it if you have any photos from your time at the factory or your factory tour (or even if you don't, I have photos of workers building units we can add) if you'd consider writing a guest blogpost for us for our blog. You can pretty much copy and paste what you wrote here.
I'm also going to print this up on a nice 12x18 poster so they can hang it at the factory. Everyone works so hard and puts their whole hearts into these units. It's nice when we get to give them a little love.
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Aimee,
If you send me an email I would like to discuss it with you.
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What a testimony to the company that makes the rig we own.
I ask for your permission to copy your post (without your names) as a new post or as a reply on another RV forum.
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Hi Ron,
Thank you for the kind words.
You have my permission to use it any way you would like. I don't mind if you use our names.
Jim
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Thank You Jim
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Jim, did you get my e-mail?
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I did Aimee. Haven't had time to reply yet, have to put my thoughts together. Hopefully tomorrow.
Jim