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Main Forum => General Discussion => Topic started by: BarbRN on July 16, 2013, 08:47:25 pm

Title: Jensen rear TV issue
Post by: BarbRN on July 16, 2013, 08:47:25 pm

When we bought our used 2551, the remote was missing for the Jensen.  The dealership has ordered us 4 remotes now and none of them work.  They are calling Jensen with the serial number etc. and getting the proper parts but none work.  Any ideas?

Title: Re: Jensen rear TV issue
Post by: Ron Dittmer on July 16, 2013, 09:15:59 pm

Universal remotes are sold everywhere for under $10, though I am sure some special features on your TV might not be managed well.  Something to consider if all else fails you.

Title: Re: Jensen rear TV issue
Post by: BarbRN on July 16, 2013, 09:52:49 pm

Ron, wouldn't you think the genuine part should work best?

Title: Re: Jensen rear TV issue
Post by: BarbRN on July 17, 2013, 08:02:14 pm

Got customer service on the phone today with Jenson.  The remote works fine, it's the TV that's broken.

Title: Re: Jensen rear TV issue
Post by: BarbRN on July 24, 2013, 08:44:01 pm

Problem fixed by repairman.  It was the IR in the TV gone bad. 

Title: Re: Jensen rear TV issue
Post by: Ron Dittmer on July 24, 2013, 11:13:02 pm

I wonder if the failure was caused by all the vibrations of the motor home.  We all assume they will hold up to the punishment.  With that said, I am posting a TV/DVD combo sale alert.

Title: Re: Jensen rear TV issue
Post by: BarbRN on July 25, 2013, 11:04:25 am

Gordon asked the repair man that question.  He said doubt it, just happens sometimes.